Customer Service Advisor
Ideally Truck Service background
Hull
£29,432.00 per Annum plus overtime
Various Shifts plus 1 in 4 Saturdays
Our Client who is a well established business in Hull are looking for an experienced Customer Service Advisor to join their busy Depot. You will provide a courteous and efficient reception service ensuring a high level of customer satisfaction at all times. You will be responsible for R2C, truck service scheduling, MOT bookings in line with manufacturer's guidelines and recommendations.
You will work closely with the workshop, parts and sales teams.
It is key that you have the following:
Experience of working in a similar environment with excellent customer skills
Good experience of a service industry dealing with customers via various methods
A passion for delivering exceptional customer service
Knowledge of working with databases
Excellent time management, organisational and IT skills
Strong communication and influencing skills
Good levels of numeracy and literacy
Attention to detail and accuracy is paramount
Experience of working with multiple teams
Driving licence is desirable
Technical background desirableSummary
Excellent salary available for the right candidate
Salary £29,432 Basic with OT to be paid for one in four Saturdays.
Hours of work:
Week 1 06:00 - 14:30
Week 2 08:00 - 16:30
Week 3 10:00 - 18:30
You will also be required to work 1 in 4 Saturdays on a rota b...