Senior Operations Associate, Amazon Retail India
- Work as a brand/ seller POC to ensure regular inventory replenishment and input metrics.
- Hand hold multiple brands by supporting on inventory inbounds to FCs.
- Work with external Ops stakeholders to troubleshoot inbound issues.
- Primary contact for any brand escalation on catalogue / inventory / Operations related issues.
Key Job Responsibilities
1. Work as a brand/ seller POC to ensure regular inventory replenishment and input metrics.
2. Hand hold multiple brands by supporting on inventory inbound to FCs.
3. Work with external Ops stakeholders to troubleshoot inbound issues.
4. Primary contact for any brand escalation on catalogue / inventory / Operations related issues.
A Day in the Life
1. Check daily inbound capacities across FCs.
2. Check on weekly forecasts shared with FCs.
3. Check with vendors on stock readiness.
4. Check on Out of Stock SKUs prioritization.
5. Audit customer-facing metrics at vendor level.
BASIC QUALIFICATIONS
- Bachelor's degree.
- Experience with Microsoft Office products and applications.
- Excel PIVOT & VLOOKUP and other basic formulas.
PREFERRED QUALIFICATIONS
- Experience in e-commerce, digital marketing, customer service delivery or digital sales.
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