CHANGE OF TENANCY ADVISOR
Carbon60 are looking to recruit a Change of Tenancy Advisor to work for a large utilities company based in Cardiff.
ROLE: Change of Tenancy Advisor
SALARY: £14.50 p/h, circa £28,000 per annum
JOB TYPE: ongoing
LOCATION: Cardiff Gate (CF23)
HOURS: Full time, 37 hours per week, Monday to Friday.
WORKING PATTERN: Hybrid working – currently 2 days in the office and 3 days at home - this is not a fully remote position. Candidates need to live locally.
THE ROLE:
* Completing change of tenancies for commercial properties.
* Managing workflow to complete work items in line with age profile.
* Taking Inbound calls to deal with queries and offer Contracts to new customers.
* Make outbound calls to gather the relevant information and updating the systems and customer accounts.
* Sending information requests to customers and managing responses.
* Complex process but full training given.
THE SUCCESSFUL CANDIDATE:
* Excellent IT Skills.
* Manage own workload, work well on their own initiative as well as working as part of a team.
* Very confident with a professional and engaging telephone manner.
* Self-sufficient with an excellent attention to detail and strong accuracy.