Come work at the forefront of science - and help the brands you grew up with grow and evolve into the next generation.
Job Description - Customer Development Manager (2407027237W)
Customer Development Manager
This position reports into a Senior Customer Development Manager within our Pharmacy Team and is based at High Wycombe.
Who We Are
At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON’S and BAND-AID that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact the lives of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future – and yours.
What You Will Do
Reporting into an SCDM, the Customer Development Manager will be responsible for building relationships with key decision makers for new and established E-pharmacy accounts, conducting presentations to key customer executives and decision makers, preparing formal proposals and leading negotiations, and developing accurate sales forecasts and reports. You will also establish a sales plan and specific project plan for key accounts, analyze customer business opportunities and threats, and identify opportunities for field sales force to secure sales.
Key responsibilities include:
* Delivery of specified business targets (sales, spend and profit targets - INS, TCI, NTS, Net GP)
* Full forecasting and spend management, making accurate forecasts to your business team and Commercial Excellence contacts
* Develop and implement strategies to acquire new customers and retain existing ones, whilst identifying and progressing incremental growth opportunities within the e-pharmacy channel
* Responsible for building positive and collaborative relationships with your customer contacts, and representing your customers’ requirements to the Kenvue business
* Building and supervising a Joint Business Plan to ensure delivery of key metrics for the Kenvue and business partner
* Develop a solid understanding of the market and keep track of the market activity to share information regarding changes or new activity in the marketplace
What we are looking for
You will have experience within the FMCG environment and be able to demonstrate the following:
* Experience in customer development, sales or account management
* A proven track record of strong commercial performance from sales, profitability and share points of view
* Ability to build and harvest great relationships both internally and externally to achieve strategic business objectives
* High level of autonomy and enjoy networking to achieve results
* Excellent verbal, written and presentation skills, with the ability to write compelling, articulate business cases
* Ability to shape plans and connect with the wider organisation
What’s in it for you
· Paid Company Holidays, Volunteer Time, option to buy and sell holiday
· Learning & Development Opportunities
· Employee Resource Groups
Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Primary Location
Europe/Middle East/Africa-United Kingdom-England-High Wycombe
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