Technical Coordinator (Graduate Opportunity)
Location: Windsor, UK
Company Overview: En Route International operates globally as part of dnata, one of the world’s largest combined airline service providers. With offices in the UK, USA, Australia, and UAE, En Route supplies premium baked goods, meals, snacks, and cheese to the travel industry. We focus on partnering with world-class manufacturers customizing products and packaging to suit individual customer needs while managing a complex supply chain with the highest levels of precision.
Job Purpose: As Technical Coordinator, you will support the food technologists by assisting with sourcing, evaluating, and ensuring the food safety compliance of products supplied to customers. You will ensure that suppliers meet regulatory and customer-specific requirements by coordinating audits and keeping relevant supplier documentation up to date. You will also ensure that specifications are kept up to date and accurate, labels and artwork are technically compliant, NCR complaints are managed effectively, and internal departments are supported appropriately.
Key Responsibilities:
* Collaborate effectively with category and regional food technologists to support the sourcing of safe and high-quality food and beverage products.
* Allocate workload to the relevant technologist and record all output in a clear way, ensuring that all Technical Specifications for all global regions (UK/EU/US/Asia Pacific) are kept up to date.
* Ensure that artwork labels, base cards, and meal sleeves for new product launches are allocated and filed effectively.
* Process NCR reports from customers, working with the relevant food technologist to investigate thoroughly.
* Collate information for desktop audits when onboarding new suppliers.
* Liaise with NPD on new product launches for all regions.
* Work closely with internal departments (Supply Chain, Procurement, and Design) to ensure project work is delivered within agreed timelines.
* Organize samples for laboratory testing.
* Process concession and shelf-life requests.
* Work with operational teams to ensure compliance of technical processes.
* Provide technical assistance to suppliers and customers.
* Monitor industry trends, regulatory changes, and industry guidance to ensure compliance and competitiveness.
* Coordinate and assist with food safety training programmes.
* Monitor the supplier risk assessment and approval programme.
* Undertake any other duties assigned, which may include traveling to supplier sites as required.
Person Specification:
Qualifications and Training:
* A degree in food science/technology or a related science.
Experience:
* Previous experience of working in the travel sector in a quality/technical role of a food manufacturer or flight caterer.
Knowledge and Skills:
* Good understanding of GFSI standards, HACCP/TACCP/VACCP and labelling legislation.
* Basic knowledge of EU/UK food safety regulations; understanding of FDA/USDA/FSANZ/global legislation is welcomed.
* Proficient IT and report writing skills.
* Strong attention to detail, organizational skills, and ability to manage multiple tasks.
Personal Qualities:
* Self-starter with the ability to use own initiative and work within a fast-paced team.
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Quality Assurance and Science
Industries: Food and Beverage Services and Food and Beverage Manufacturing
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