Quality. Detail. Results. We see more than just high standards. Contract Manager Location: Hull Working hours: 38.75 hours per week, Monday to Friday Contract: Full-time, permanent Benefits: Company car or car allowance, private medical including partner, hybrid working, 33 days annual leave Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you ’ ll join the UK ’ s largest family-owned construction, infrastructure and support services businesses. And as Contract Manager, you ’ ll be part of a team that ’ s doing incredible things – for ourselves, for the partners we work with, and for a truly sustainable future. What you’ll do: As Contract Manager, your new role is to carefully and effectively manage client relations, team management, and supplier management with a motivation to continuously improve all aspects of the operation. This includes an expert focus on quality of service delivery as per our business goals and aims for our client(s). In this role, you will have overall responsibility for the Contract Management and delivery of all services within a PFI Education environment. In delivering your role, your key responsibilities will include: Managing the operational delivery of FM services through a team of site-based FM Managers for their designated area of responsibility Full accountability for operational performance and financial results across the contract Ensuring successful implementation of any efficiency initiatives identified by the Commercial Team The implementation of established policies and operational procedures to match the requirements of each contract Liaise with client representatives ensuring positive constructive relationships based on long term partnership Ensure service delivery is compliant with Health & Safety, QA, Environmental and Energy Policies About you You’ll need a relevant qualification or significant experience in a Facilities Management discipline. Your experience will include a successful track record of the delivery of FM services, preferably in a PFI setting, and managing a portfolio of varied contracts. You’ll bring first-class customer service skills, together with a positive outlook, a flexible attitude, and a genuine ability to inspire and motivate a team. Due to the varied locations of sites in this client contract across Hull, a valid UK Driving Licence is essential. The successful candidate will require an Enhanced DBS Check with Child Barred list before starting in the job. Who we’re looking for: People are at the heart of everything we do and achieve at Robertson. To fit right into the team you’ll be friendly, professional and care about the job you do; listen to customers and work with your colleagues to support them as a team; follow procedures that keep you and our customers safe and help us maintain high standards; share our pride in making a real difference. Working the Robertson Way Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means… We listen Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard. We are professional Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver. We take responsibility Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters. We are determined to succeed Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit. We are one team We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson. What’s in it for you? In return, we offer a wide range of rewards and benefits, including 33 days annual leave (inclusinve of public holidays), Company car or allowance, private healthcare, a great pension and valuable life assurance. What’s more, you’ll also be able to make the most of a range of brilliant extras. These include our Cycle to Work Scheme, discounts at restaurants and cinemas, annual flu vaccine, and Health & Wellbeing and Life Management Support for you and your family. We also have a brilliant smarter working policy, too. That means many of our office-based people and some of our site-based people either work from home or as part of our hybrid model. When it comes to diversity and inclusion, we’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included and where we can all be our authentic selves. Apply now If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.