We specialise in inspirational communication skills training for business that draws on techniques from theatre. As Programme and Administration Coordinator your prime focus will be the administration and organization of our in-person and online training events and ensuring that our small office runs smoothly. You will work with the Client Account Managers to ensure an excellent level of service and communication to our clients and trainer team around the world. You will also provide administration support to the Directors.
Day to day administration of our large scale, ongoing training programmes – booking trainers, creating schedules, distributing joining instructions/ Zoom/ MS Teams links, setting up, running and sending reports from online scheduling systems.
· Liaising with client contacts to set up logistics once a training event has been confirmed and sharing logistical information with the trainer team so they are as well prepared as possible for each delivery.
· Booking hotels for international travel, supporting the trainer team with ad hoc travel arrangements (in conjunction with external travel agent)
· Administration of 1:1 coaching sessions, managing invites and diaries
Acting as a ‘technical host’ for virtual training courses (opening up links, putting participants into breakout rooms, spotlighting contributors etc.)
· Supporting the Creative Directors with administration of recruitment / onboarding / development initiatives for our international trainer community
· Finance administration support (collating expenses receipts and summaries)
· Office Administration
· Answering the main business phone line, buying office and stationary supplies, basic technology support, organising team days, posting out materials etc.
Have a good level of IT skills particularly Microsoft Office 365 and the ability to quickly get confident with new software.