Job summary Part time role working 28 hours per week (9am - 6pm x 3 days a week 1 x half a day), you must be flexible to work on a rota basis which will include weekends To facilitate Safe Harbour provision in Woking. This is a six-week referral only non-clinical service from 9am 6pm seven days per week for those aged 18 plus. The aim of the Safe Harbour is to provide service users with a programme of support and psycho-social education tailored around an individuals circumstances and needs as identified on their support plan which: Reduces the frequency and severity of mental health crises these users may experience; and Provides them with alternative strategies for de-escalation when they do reach crisis. Experience of group work and working with this client group is essential Main duties of the job Provide support to clients attending the Safe Harbour both in person and virtually on site, and in the community Utilise a range of appropriate skills such as, but not necessarily limited to, active listening, motivational interviewing, and cognitive behavioural techniques Design and deliver planned and ad hoc one-to-one and group interventions as part of a six-week rolling wellness programme Induct clients and create collaborative and individualised care plans and facilitate the setting of SMART goals About us Its not just about what we offer, but how we offer it. Catalyst Support is a non-profit organisation working with people to support their health and wellbeing. Established in Guildford for 35 years, we provide services alongside a variety of statutory and Voluntary, Community and Social Enterprise (VCSE) colleagues in Surrey and its borders. We believe change is achievable when offered by a flexible, respectful, inclusive and a nonjudgemental approach. Our values are Kindness, Integrity and Commitment. Date posted 13 Chwefror 2025 Pay scheme Other Salary £28,938 a year Contract Fixed term Duration 1 years Working pattern Part-time Reference number B0580-25-0004 Job locations Moorcroft Centre for the Community Old School Place Woking GU22 9PB Job description Job responsibilities To facilitate Safe Harbour provision in Woking. This is a six-week referral only non-clinical service from 9am 6pm seven days per week for those aged 18 plus. The aim of the Safe Harbour is to provide service users with a programme of support and psycho-social education tailored around an individuals circumstances and needs as identified on their support plan which: Reduces the frequency and severity of mental health crises these users may experience; and Provides them with alternative strategies for de-escalation when they do reach crisis. Experience of group work and working with this client group is essential Key Activities: Provide support to clients attending the Safe Harbour both in person and virtually on site, and in the community Utilise a range of appropriate skills such as, but not necessarily limited to, active listening, motivational interviewing, and cognitive behavioral techniques Design and deliver planned and ad hoc one-to-one and group interventions as part of a six-week rolling wellness programme Induct clients and create collaborative and individualised care plans and facilitate the setting of SMART goals Respond to referrals within 48 hours and keep electronic attendance and participation records and complete discharge reports Work within GDPR and Information Governance guidelines to ensure confidentiality is maintained Assist clients in de-escalating and managing impulsivity, intense emotions and relationship difficulties Create safety plans for those experiencing thoughts of self-harm, suicide and other risk-taking urges Risk assess clients attending in acute mental health crisis and contact relevant parties such as the Community Mental Health Recovery Service (CMHRS) and the Single Point of Access (SPA) Provide a continual assessment of a persons needs regarding their mental health Seek advice and guidance from the Senior Worker and/or Service Manager as appropriate Follow Catalyst Support incident reporting procedure and complete incident forms Work proactively with partner agency staff to ensure continuity of care Maintain an honest, robust, person centered and caring approach to the client group Attend external and internal meetings as required and as appropriate for the role Signpost clients to internal and external methods of support and make onward referrals Take part in ongoing training and development Communicate confidently and effectively, verbally and in writing Job description Job responsibilities To facilitate Safe Harbour provision in Woking. This is a six-week referral only non-clinical service from 9am 6pm seven days per week for those aged 18 plus. The aim of the Safe Harbour is to provide service users with a programme of support and psycho-social education tailored around an individuals circumstances and needs as identified on their support plan which: Reduces the frequency and severity of mental health crises these users may experience; and Provides them with alternative strategies for de-escalation when they do reach crisis. Experience of group work and working with this client group is essential Key Activities: Provide support to clients attending the Safe Harbour both in person and virtually on site, and in the community Utilise a range of appropriate skills such as, but not necessarily limited to, active listening, motivational interviewing, and cognitive behavioral techniques Design and deliver planned and ad hoc one-to-one and group interventions as part of a six-week rolling wellness programme Induct clients and create collaborative and individualised care plans and facilitate the setting of SMART goals Respond to referrals within 48 hours and keep electronic attendance and participation records and complete discharge reports Work within GDPR and Information Governance guidelines to ensure confidentiality is maintained Assist clients in de-escalating and managing impulsivity, intense emotions and relationship difficulties Create safety plans for those experiencing thoughts of self-harm, suicide and other risk-taking urges Risk assess clients attending in acute mental health crisis and contact relevant parties such as the Community Mental Health Recovery Service (CMHRS) and the Single Point of Access (SPA) Provide a continual assessment of a persons needs regarding their mental health Seek advice and guidance from the Senior Worker and/or Service Manager as appropriate Follow Catalyst Support incident reporting procedure and complete incident forms Work proactively with partner agency staff to ensure continuity of care Maintain an honest, robust, person centered and caring approach to the client group Attend external and internal meetings as required and as appropriate for the role Signpost clients to internal and external methods of support and make onward referrals Take part in ongoing training and development Communicate confidently and effectively, verbally and in writing Person Specification Qualifications Essential no set qualification is required Experience Essential Robust professional boundaries Experience working in mental health field Sound working knowledge of Safeguarding legislation Experience delivering person centred interventions relating to mental health Desirable Knowledge and usage of a trauma informed approach (although training can be given) Knowledge and/or experience of co-production - planning/designing/delivering and reviewing interventions with those with lived experience Person Specification Qualifications Essential no set qualification is required Experience Essential Robust professional boundaries Experience working in mental health field Sound working knowledge of Safeguarding legislation Experience delivering person centred interventions relating to mental health Desirable Knowledge and usage of a trauma informed approach (although training can be given) Knowledge and/or experience of co-production - planning/designing/delivering and reviewing interventions with those with lived experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Catalyst Support Address Moorcroft Centre for the Community Old School Place Woking GU22 9PB Employer's website https://www.catalystsupport.org.uk/ (Opens in a new tab)