At Ryman, every day is a chance to be a hero in the story of our residents' lives.
Unlock your full potential in a supportive environment that values your expertise.
Be your authentic self in a culture that celebrates individuality.
What's the job?
In this exciting, newly created role, Resident Services Manager at Kevin Hickman Retirement Village in Christchurch, you will:
* Lead the effective delivery of the Village service functions which includes our kitchen, housekeeping, gardening, maintenance, laundry and administration teams.
* Have oversight for all risk management and health and safety related processes for the village.
* Handle Human Resource tasks within the village including inductions, recruitment, training, performance reviews and payroll assistance.
* Provide leadership at the Village in the absence of the Village Manager.
This is a full-time role working Tuesday to Saturday 0800 - 1630. You will need to be flexible outside of these hours, as part of the role will require your ability to work on call.
Why work at Ryman?
As part of the Ryman team you will:
* Enjoy career progression opportunities within a fast-growing company.
* Work in a beautiful, resort-style village.
* Be part of a fun, friendly and supportive team environment.
* Access scholarships and bursaries for further education.
* Benefit from over 60 discounts with well-known brands across various sectors including health and wellbeing, banking, insurance, and retail.
About Ryman
At Ryman, we believe the measure of a full life is one that gets richer with age.
Ryman Healthcare is a leader in retirement living and aged care. Our driving purpose is to enhance freedom, connection and well-being for people as we grow older. We own and operate 48 villages in New Zealand and Australia and we employ approximately 7,700 team members across a range of different sectors. Additionally, we are proud to be the first healthcare company to receive the Wellbeing Tick.
At the heart of our business, everything we do must be 'Good enough for mum and dad.'
Who are you?
To thrive in our fast-paced and varied environment you will:
* Have proven management experience with a preference for Health and Safety experience/training.
* Be skilled at juggling conflicting priorities.
* Enjoy building meaningful relationships with our staff, our residents and their families.
* Have a comprehensive knowledge of continuous improvement systems and processes.
* Place a high emphasis on customer service and work hard to deliver exceptional service to our residents.
* Be an outstanding communicator that is both professional and empathetic.
At Ryman, we support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions.
If you are interested in joining an organisation with a clear purpose and a commitment to innovation, kindness and excellence, we would love to hear from you!
Applications will be reviewed as they are received and interviews may take place prior to the close date. This means a job ad may close before the advertised close date.
At Ryman, our pioneering spirit is a part of everything we do. We only want the best people — people who share our pioneering attitude towards life and retirement living — and to do so we need to offer them what all the best people want: the opportunity to push your career to new heights.
All of our people, in every area — from construction to villages, sales to technology — have the same goal: to provide the very best experience for our residents – it’s got to be good enough for Mum, or Dad. To achieve this, we all pull together. All the time. It’s the secret of our success and why we are one of New Zealand and Victoria’s fastest growing, most innovative companies. A career at Ryman really has no limits — if you’re pioneering enough.
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