Internal Sales Representative/Trade Counter Assistant Job Type: Full Time Hours: 45 hours per week: Monday - Friday. 47 hours per week: 1 Saturday every other week. Location: Boscombe, Bournemouth About Us: Sydenhams are the souths leading independent Timber & Builders Merchant and are this year proudly celebrating our 150 th anniversary. We are an established, family-run company, that prides itself on our exceptional service, products, and people, across every area of the business. We supply a full range of Timber and Building Materials, including Timber Frame Homes, Roof Trusses, Web Joists, Flooring, Landscaping Materials, Tools, and more. Our other services include Kitchen & Bathroom Design and Supply, Tool & Plant Hire Centres, specialist Sawmilling, Treatment, and Precision CNC Machining Facilities. The group supplies to a broad range of customers, including DIY and Retail, small to national Housebuilders, General and Specialist Contractors, Housing Associations, and other Timber and Builders Merchants. The Role: You will be responding to initial inquiries from both trade and retail customers via telephone and over the counter, as well as providing quotes and taking orders. Duties will also include serving customers, ordering stock, general sales office & trade counter duties, including maintaining a safe working environment. Who are you? At Sydenhams, our service is paramount. We believe everyone should put our customers first and foremost. The key values and skills needed when working within our team as an Internal Sales Representative/Trade Counter Assistant at our Builders Merchants are: Friendly & helpful attitude Team player Motivated Knowledge around building materials and associated products High level of accuracy with attention to detail Literate, numerate, with computer skills What's in it for you? An impressive staff discount A contributory pension scheme and generous holiday allowance Opportunities to learn and grow within the business Cycle-to-work scheme All correspondence will be treated in the strictest confidence.