Sales Administrator
* £22,500 per year + commission
* 37.5 hours per week
* 28 Holidays, including bank holidays
* Company Pension
* Free Parking
The role of Sales Administrator:
* Consistently achieve targets and goals set for the production and completion of summary packs and other services requested by clients.
* Confidently deal with clients' customers when arranging estate agent and other property professionals' visits.
* Recommend solutions to problems and communicate these in a timely and professional manner.
* Ensure IT systems are maintained with accurate, detailed information, documents stored & maintained correctly, and all communications are recorded in a clear & concise manner to give a good audit trail.
* Ensure at all times that service standards and service levels that clients expect on a client-specific basis are adhered to.
* Liaise with external parties and suppliers to provide third-party services, including RICS valuations, contractor, and other reports as required.
The ideal Sales Administrator:
* Able to manage own workload but as part of a team and complete required actions through the effective use of a bespoke operating platform.
* Able to communicate professionally and effectively with all parties (internal and external) to ensure the best possible portrayal.
* Studying and reviewing all company policies to ensure knowledge remains current and completing tests within time frames set.
* Contributing to the 1-1 appraisal process and providing supporting evidence.
* Participating in ad-hoc projects as and when required by colleagues and the management team.
* Prioritising work, chasing agents, and other stakeholders to ensure all reports, paperwork, and other actions are completed in line with Service Level Agreements.