Job Title: Banking Transactions Agent, 9-12 month Maternity Contract
Location: Birmingham
Fulltime, 9-5pm, Hybrid working ( 3 days in the office,2 days at home)
Salary: £29,000
Evolve Recruitment are seeking to recruit a hands-on, banking transactions agent to work as part of the Operations Transaction Processing team to perform processing functions accurately and efficiently within stated service levels, always ensuring good customer outcomes whilst operating within our client's approved policies, procedures, and guidelines. You will be responsible for liaising with internal customers, (customer services agents (contact centre), finance, treasury, premier banking etc.) as well as key third party suppliers supporting the delivery of the Bank’s Board approved Important Business Services and external customers.
The successful candidate will have proven experience working in a regulated banking financial service environment, have knowledge of UK Retail Banking Systems and Familiarity with UK retail banking clearing systems and related activities.
Key responsibilities:
1. Good knowledge of incoming and outward payments using the CHAPS, Faster Payments, Bacs, and SWIFT systems, and be able to process them all.
2. Maintenance of accounts, including Standing Orders, Direct Debits (DD)...