Description We are now have the opportunity for a Dutch-speaking Credit Controller to join our team based from our EMEA Head Office in Chadderton. This is a permanent, full-time role and has a hybrid working pattern with 3 days in the office and two from home. In this role you will cover all aspects of Credit Control with a strong focus on the management of our outstanding debtors. As this role is managing customers based in the Netherlands, you will need to be a fluent Dutch speaker. JOB DUTIES: Achieve monthly collection targets Managing and controlling the Accounts Receivables in line with the debt collection procedure Communicate with Customers via telephone and e-mail regarding outstanding debtors, credit limit & payment terms Identify high-risk accounts and take appropriate action Credit reviews/approvals of credit terms & limits per policy and in line with SEA (schedule of executive authority) Review all held orders promptly and release them when appropriate within a timely manner Timely escalate collection issues and find mitigation Assist with the timely resolution of unapplied cash receipts Customer Accounts maintained in cooperation with the Customer Master Team Provide the business with Accounts Receivables information and initiate meetings to determine a plan of approach Build and maintain good working relationships with both internal and external Customers Resolve disputes/delays / other issues by cross-functional coordination Build relationships with relevant business partners to ensure smooth cooperation between C2C and the business YOU MUST HAVE: Ability to speak and work in the Dutch language Basic knowledge of customer service Computer skills Results-oriented Problem-solving skills Experience with analysis Experience working for a large multinational environment is preferable Strong technical and analytical skills WE VALUE: Experience and knowledge of SAP & Excel Previous experience in a credit controller role is a great plus Fluency in English Excellent oral and written communication skills Attention to detail Ability to deal tactfully, professionally, and ethically with both internal & external customers Process-orientated with excellent problem-solving skills WHAT IS IN IT FOR YOU: Competitive salary Hybrid working environment (3 days in the office and 2 from home) Full access to 21,000 courses through LinkedIn Learning to continue to up-skill and invest in your ADI career On-site gym Opportunity to progress within a global business LI-KN1 LI-HYBRID