Job Summary:
As a Van Diagnostic Technician, you will possess the skills and qualities of a qualified Technician but will also have the skill set to diagnose and repair the more complex technical issues that present. This will enable you to keep our customers’ vehicles on the road, via quality, safe and compliant maintenance. The right candidate will be able to deliver an exceptional service and to the highest quality.
Being part of our team is about being experts in what we do. We are committed to investing in your career and skill set, so when you join our technical team, you will benefit from an annual appraisal and comprehensive, ongoing training
Key Responsibilities:
* Performing major and minor repairs to Mercedes-Benz vans
* Performing regular inspection and general preventive maintenance services
* Maintaining inventory in the workshop and cleanliness from oil spills and dust
* Working with repair teams to help diagnose and plan repairs for the vehicles.
* Maintaining records of vehicles that have been repaired, using all appropriate modules of Keyloop/Kerridge
* Completing relevant documentation and paperwork as required and providing warranty claims or escalating them to higher management.
* Carry out wheel alignment and tyre fitting.
* Complete customer documentation while working to agreed time scales.
Qualifications:
You will need to be level 3 (NVQ or City and Guilds or IMI Qualification) in LCV Vehicle Repair and maintenance, plus, will have experience in carrying out diagnostic and service repairs. (Will accept Technicians with Passenger Car experience.) What’s more, you will need the ability to identify worn and faulty components in accordance with the DVSA Standards and have a current, full UK driving license for the relevant vehicle classes.
Benefits for You:
* Overtime opportunities
* A day off for your Birthday
* 20 days of annual leave per year plus Bank Holidays
* Four times death in service benefit
* Branded uniform and boot allowance
* Working for an official Great Place to Work™️ and UK Best Workplace for three years running!
* Working for a Best UK Workplace for Wellbeing
* Working for a UK Best Workplace for Development
* Working with our award-winning team – we have been named 'Service Provider of the Year' at the WhatVan? Awards 2022 and winners at the IOIC Employee Engagement Awards
* Recipients of the Bronze Award under the Armed Forces Covenant
* Access to 100s of employee perks on Perkbox
* Auto-enrolment pension
* Enhanced Maternity and Paternity pay policies
* Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion)
* Mental Health First Aiders
* Toolbox insurance
* Reward and recognition programmes, including our annual Group Awards
* Annual appraisals programme and progression opportunities
* Manufacturer training and access to our in-house training hub
* Long service recognition