To provide efficient and timely secretarial support to the clinical team, ensuring patients records are maintained to required standards To assist the Operations Manager to ensure the smooth operation of the Practice. To be responsible for day to day processing of patient referrals using paper and electronic systems. To maintain template letters and forms used internally by clinical and administrative staff. To provide secretarial support for meetings as required by the Business Manager. Maintain a sensitive approach to patient care, ensuring the maintenance of confidentiality Carry out duties as per working policies, procedures and protocols and to ensure these are kept up to date To be first point of contact regarding patient referral related administration. General day to day administration tasks Any other duties as required commensurate with the grade