A global technology organisation is looking for a high-volume customer service support associate. The candidate will join the Asset Hardware team and support the needs of onsite employees with mouse/keyboard/laptop requests and manage onsite inventory.
Necessary Skills:
* Experience with high ticket volume in a customer service environment is a necessity
* Complete requests within an established SLA per corporate standards as needed
* Triage requests that require exception approvals
* Ability to multitask and meet deadlines
* Service Now experience is a plus
* Some understanding of PC and MAC hardware
* Clear communication with customer and technical support team
* Ability to solve problems independently with proper communication management
* Able to work well in a team environment
Location: London - 5 days a week in office
Job Title: Inventory Control Support
Rate/Salary: 80.00 - 85.00 GBP Daily
Job Type: Contract
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