Head of Membership and Sales – Exclusive Independent Health Club
Location: Surrey
Salary: £35,000 + Uncapped OTE & Bonuses
Are you a dynamic and results-driven sales leader with a passion for the health and fitness industry? Do you thrive in a high-energy, member-focused environment where you can drive membership growth and retention?
Join an exclusive, independent health club in Surrey as our Head of Membership and Sales, where you’ll lead a team dedicated to delivering an outstanding 5-star member experience.
Key Responsibilities
* Drive membership sales and retention, ensuring a seamless member journey
* Lead, train, and motivate a high-performing sales team
* Collaborate with marketing teams to execute lead generation campaigns
* Oversee new member onboarding, contracts, and sign-up processes
* Manage daily, weekly, and monthly sales reporting
* Implement referral programs and promotional incentives
* Handle member queries and complaints, ensuring timely resolution
* Maintain accurate direct debit and debt recovery processes
* Conduct staff recruitment and performance management
Skills and Experience Required
* Proven sales leadership experience in a health club, gym, or premium fitness facility
* Strong communication and relationship-building skills
* Results-driven mindset with a passion for achieving targets
* Excellent organisation and problem-solving abilities
* Adaptability and a customer-focused approach
* Ability to work independently and as part of a team
Benefits
* Competitive base salary + uncapped commission and bonuses
* Free gym membership
* Professional development and career progression opportunities
* Supportive and team-oriented work culture
How to Apply
If you are a results-driven sales leader passionate about health and fitness, apply now with your updated CV. For more details, contact us for a confidential discussion