Job summary An exciting opportunity has arisen to join our existing Maternity Support Worker (MSW) team. As an MSW, you will work closely with our Midwifery team to deliver a high standard of safe, evidence based care. You will care for pregnant people, postnatal people and new born babies. This post can be from 23 hours p/w up to 37.5 hours p/w. Preferred hours to be discussed at interview. Please note that if there is a great number of applicants the vacancy may close earlier than the advertised date. Main duties of the job To undertake observations of service user and babies and report to the Midwife To support service user to establish feeding for their new born baby and to facilitate informed choice To carry out additional tasks as delegated by the Registered Midwife, once appropriate training has been given be able to complete all documentation and inform the Midwife of findings: Undertake venepuncture and cannulation Process umbilical cord pH Neonatal heel prick sampling Blood glucose monitoring in service users and neonates About us Why Work With Us Torbay Hospital Maternity Unit has approximately 1800 births per year. We provide care to families from diverse backgrounds across Torbay and South Devon. We have an 8 room Labour Ward with a designated Bereavement Suite, a 19 bed Ante/Postnatal ward. the facilities also include a 2 room Midwife Led Birth Centre in Newton Abbot Hospital. Unfortunately, this post is not eligible for sponsorship. Date posted 24 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pro rata Contract Permanent Working pattern Full-time, Part-time Reference number 388-6955622-ACS Job locations Women's Health Unit, Torbay Hospital Lowes Bridge Torquay TQ2 7AA Job description Job responsibilities Communicate appropriately with a wide range of people including staff, service users and visitors Answer the telephone, take messages and refer to the Midwife To reinforce professional advice given to service users and their families Provide reassurance to new parents and birthing partners when necessary Provide high quality, safe care to pregnant people, postnatal people and their babies Recognising and responding to situations within the work area and report to the Midwife in Charge Assisting with the undertaking and implementation of risk assessments Organise own workload and prioritise care Carry out routine observations and blood tests as directed and documenting as required Assist with chaperoning the Obstetric/Medical staff Carry out acquired nursing skills as directed, documenting care in the Electronic Patient Record Be aware of the emotional, social and physical needs of the service user reporting to the Midwife Only uses equipment following appropriate training and competency is maintained Applies knowledge and skills of the Trusts Health and Safety Policy to clinical practice Adheres to the Trust Violence and Aggression Policies to ensure personal and Maternity staffs safety Uphold the safety of the service user within the Clinical Governance framework Adhere to trust Data Protection and Information Governance policies Adhere to the Trusts IPC Policy Adhere to the Trusts Uniform Policy Job description Job responsibilities Communicate appropriately with a wide range of people including staff, service users and visitors Answer the telephone, take messages and refer to the Midwife To reinforce professional advice given to service users and their families Provide reassurance to new parents and birthing partners when necessary Provide high quality, safe care to pregnant people, postnatal people and their babies Recognising and responding to situations within the work area and report to the Midwife in Charge Assisting with the undertaking and implementation of risk assessments Organise own workload and prioritise care Carry out routine observations and blood tests as directed and documenting as required Assist with chaperoning the Obstetric/Medical staff Carry out acquired nursing skills as directed, documenting care in the Electronic Patient Record Be aware of the emotional, social and physical needs of the service user reporting to the Midwife Only uses equipment following appropriate training and competency is maintained Applies knowledge and skills of the Trusts Health and Safety Policy to clinical practice Adheres to the Trust Violence and Aggression Policies to ensure personal and Maternity staffs safety Uphold the safety of the service user within the Clinical Governance framework Adhere to trust Data Protection and Information Governance policies Adhere to the Trusts IPC Policy Adhere to the Trusts Uniform Policy Person Specification Qualifications and training Essential Adult vital signs Venepuncture Good Communication NVQ 3/ Apprenticeship or equivalent qualification Proven experience working clinically within healthcare setting Desirable Training in neonatal life support Cannulation ECG Care Certificate Knowledge and experience Essential Trained to undertake phlebotomy, or working towards Willing to undertake additional training for clinical skills Safeguarding Children level 2 training Experience in a customer focused environment Keen and willing to learn new skills to enhance patient care Understand the importance of Health and Safety Experience working as part of a team Desirable Experience working on a maternity unit Knowledge of infant feeding Specific Skills Essential Ability to work within a team, undertake instructions from other professionals and appropriately report back to the midwife in charge. Able to demonstrate an excellent level of literacy, numeracy, verbal and written skills. Demonstrate skills in written and spoken English, adequate to enable the post holder to carry out the role effectively Excellent interpersonal and communication Desirable Ability to perform observations on newborn babies Person Specification Qualifications and training Essential Adult vital signs Venepuncture Good Communication NVQ 3/ Apprenticeship or equivalent qualification Proven experience working clinically within healthcare setting Desirable Training in neonatal life support Cannulation ECG Care Certificate Knowledge and experience Essential Trained to undertake phlebotomy, or working towards Willing to undertake additional training for clinical skills Safeguarding Children level 2 training Experience in a customer focused environment Keen and willing to learn new skills to enhance patient care Understand the importance of Health and Safety Experience working as part of a team Desirable Experience working on a maternity unit Knowledge of infant feeding Specific Skills Essential Ability to work within a team, undertake instructions from other professionals and appropriately report back to the midwife in charge. Able to demonstrate an excellent level of literacy, numeracy, verbal and written skills. Demonstrate skills in written and spoken English, adequate to enable the post holder to carry out the role effectively Excellent interpersonal and communication Desirable Ability to perform observations on newborn babies Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Torbay and South Devon NHS Foundation Trust Address Women's Health Unit, Torbay Hospital Lowes Bridge Torquay TQ2 7AA Employer's website https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)