Are you ready to join a dynamic and rapidly expanding Managed Service Provider? My client specialize in delivering top-notch IT solutions, including managed services, cloud computing, cybersecurity, and IT consultancy, to a diverse range of clients. Their commitment to excellence and innovation has positioned us as a leader in the industry. As they continue to grow, they are seeking an enthusiastic and results-driven Account Manager to join their team.
As an Account Manager, you will play a pivotal role in our growth strategy by managing and expanding client relationships. You will be responsible for ensuring clients receive exceptional service and identifying opportunities to enhance their IT infrastructure with solutions.
Key Responsibilities
* Client Relationship Management: Develop and maintain strong, long-term relationships with clients, acting as their primary point of contact.
* Account Growth: Identify and pursue opportunities to expand our services within existing accounts, increasing revenue and client satisfaction.
* Client Retention: Proactively address client needs and concerns, ensuring high levels of client retention and satisfaction.
* Solution Selling: Understand clients' business challenges and objectives, and propose tailored IT solutions that align with their goals.
* Collaboration: Work closely with internal teams, including sales, technical support, and project management, to deliver seamless service and solutions.
* Market Awareness: Stay informed about industry trends, emerging technologies, and competitive offerings to effectively position our services.
What my client offers
* Attractive base salary with a performance-based commission structure.
* Opportunities for continuous learning and career advancement.
* A collaborative and inclusive work culture that values your contributions.
* Exposure to the latest technologies and industry best practices.
* Comprehensive benefits package, including health insurance and wellness programs.
* Flexible working arrangements to support your personal and professional life, including a half day on Friday!
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