Customer Services & AdministrationHybrid working; This position will allow you to work 2 days at home and 3 days in the offices after probation Location :PortsmouthSalary : £23500 plus an opportunity to earn an additional 5% Plus, Fantastic benefitsHours :Monday – Friday, 37.5 hours and you will need to be flexible between the hours of 8am and 6pm Dynamite Recruitment is proud to be recruiting for a client based in Portsmouth that are looking to recruit an experienced Customer Service Advisor and Administrator to join the business. As a Customer Service Advisor and Administrator, you will work within a specialist team Key duties will include
1. You will be speaking to customers on the phone, as well as dealing with service and repair centres, body shops, and mobile repairers
2. You will take accurate information whilst processing the details onto the system
3. You will data process highly important data using excel
4. You will manage multiple emails / a busy inbox and be able to prioritise and work to deadlines.
5. You will chase garages for updates on vehicles and manage any expectations and issues that may arise
6. You will complete high volumes of administration, updating spreadsheets, managing an electronic booking system, producing legal certificates and documents and updating client reco...