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Detailed job description and main responsibilities
Be the Divisional Lead for complaints and patient experience. To ensure patients and users of the services are given the opportunity to feedback on their experiences and to be involved in service development and redesign.
Lead, inspire and develop the nursing workforce within the Division to deliver high quality, patient centred nursing care that meets the needs of the patient using highly specialist knowledge.
Ensure the Division has a comprehensive, progressive and sufficiently robust systems of internal control in place to implement and monitor the Patient First Strategy, so as to ensure the Trust consistently delivers on its vision of Exceptional healthcare, personally delivered, are established and working effectively from ward to Board.
Provide strategic nursing leadership in order to consistently develop high quality, safe and cost effective nursing services for patients, the post holder is responsible for clinical risk and quality governance within the division and provides professional leadership to all staff within the division including developing the clinical leadership capability.
Be responsible to the Chief Operating Officer and professionally accountable to the Chief Nursing Officer.
Support the Chief Nursing Officer with the delivery of a wider corporate nursing and quality agenda including (but not limited too) patient safety, patient experience, improved outcomes and the delivery of the Trust's Patient First Strategy for Nursing, Midwifery and Allied Health Professionals (AHP) which will strengthen the nursing voice and secure the workforce of the future.
Person specification
Qualifications
Essential criteria
* Registered and practicing nurse with current live NMC registration
* Degree in nursing or clinical subject
* Doctorate' Degree in relevant subject supplemented further by evidence of continuing professional
* Post graduate management qualification or equivalent leadership experience
* Recognised leadership course
* Evidence of comprehensive continuing personal and professional development
* Working minimum at band 8c level or equivalent
Knowledge
Essential criteria
* Ability to think, develop, plan and implement strategically, tactically and creatively
* Influence at a strategic level across and beyond complex organisations
* Prioritise work programs in the face of competing demands
* Professional credibility with staff - in particular senior clinical and managerial staff
* Ability to influence, guide, persuade and negotiate at an organisational level and externally with a range of stakeholders
* Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working
* An innovative and creative approach and ability to inspire and enthuse others
* Ability to develop strategic priorities and to organise staff and resources to achieve high quality patient care and delivery of health care targets
* Enthusiastic about ensuring services and care is good for patients
* Must be able to deal with frequent interruptions, meet deadlines and concentrate for lengthy periods of time
* Champion for excellent patient care and quality
Experience
Essential criteria
* Extensive senior clinical management experience relevant to the post
* Extensive experience of working as a senior nurse in leadership and management role in a health care environment, of which should be above band 8c level and at least 2 at Divisional Management level or equivalent, in another acute hospital
* Experience of managing an operational team, targets and budgets
* Demonstrable previous success in leading and delivering significant change and performance with and through multiple and diverse clinical teams
* Experience of multi-agency working
* Experience of working with patients/service users to improve their experience
* Experience in implementing safety/quality initiatives and service improvement projects
* Experience in setting objectives and performance management and holding staff to account
* Experience of effective workforce planning, and can demonstrate an understanding of establishment and acuity and dependency tools
* Experience in providing advice on complex professional issues to the executive/non-executive team and all other levels of the organisation, external agencies and stakeholders
* Experience of producing high quality reports in a timely manner for consideration at senior level internally and externally
Skills
Essential criteria
* Excellent well developed leadership, influencing and motivational skills
* Ability to be intellectually flexible and to look beyond existing structures
* Excellent inter-personal skills with the ability to positively interact in difficult situations
* Highly developed communication skills, with the ability to deliver presentations and represent the Trust in the media
* Ability to interpret highly complex, highly sensitive and highly contentious information
* Sound political judgement and astuteness in understanding and working with complex policy
* A commitment to improving patient services through an ability to sustain a clear performance focus
* Advanced planning and organisational skills - able to lead/organise multiple projects ensuring timely delivery of goals and milestones
Please note that we do not accept applications via CV or recruitment agencies.
This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity.
Applications are welcomed from applicants who wish to apply for a position on the basis of a smarter or flexible working arrangement.
We welcome applications irrespective of people's age, disability, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
All staff must be aware of their responsibility to act when they feel a child, young person or vulnerable adult has been or is at risk of abuse.
We are a fully non-smoking Trust. Smoking is completely prohibited in all Trust buildings, grounds and car parks for patients, visitors, staff and contractors.
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