Job summary An exciting opportunity has arisen for someone to join the General and Specialist Medicine division at Ashford and St Peter's Hospitals NHS Foundation Trust. A 37.5 hour full time role of Outpatients Pathway Coordinator (Cardiology and Haematology) is required to provide administrative support to the ASPH. It requires a high level of organisational skills and someone who is good at communicating with a wide range of health care professionals as well as patients and their relatives. The successful candidate will be responsible for many roles including managing outpatient waiting lists, clinic utilisation. Ideally the successful candidate will have an understanding of the 18-week pathway. Computer skills are essential, and training will be given on hospital administration systems. In return we offer opportunities for training and development, access to the NHS Pensions Scheme, work perks, NHS discounts; opportunities for flexible working and on-site childcare provision (nursery). For any informal enquiries through email only, please contact Edward Pleece on edward.pleecenhs.net Main duties of the job You will work closely with Service Manager(s), clinical staff, the appointments centre, clinical Offices, outpatient teams and diagnostic and therapy departments across all specialties within the division to ensure patients are actively managed through patient pathways. The role will involve monitoring patient's pathways from referral, through diagnostics, treatment planning and treatment, highlighting any potential delays in the pathway and ensuring accurate data collection to support the process and report to clinical offices any discrepancies You will need to ensure that appropriate requests for investigations are monitored following the clinician's instructions. If diagnostic delays occur or appear imminent, you will liaise with the relevant service for action. You will liaise with members of individual specialties management teams and the Trust to ensure coordination of all elements of patient pathways. This may include highlighting patient target dates etc. to ensure that investigations are carried out and results received in a timely manner. You will need to ensure all information relating to the patient's pathway clearly identifies all relevant target dates to aid other users of the relevant systems, such as Cerner, LUNA etc. in allocating resources appropriately. About us Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond. Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey. We also run many specialist clinics in the community and local community hospitals and other healthcare facilities. Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care. We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures. We can offer you the full range of NHS benefits/discounts and in addition: Excellent pension scheme and annual leave entitlement On-site Nurseries On-site staff cafes On-site parking Support in career development Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics Adverts may close early, so applicants are encouraged to submit an application as soon as possible. For more information about a career at ASPH please visit:www.asph-careers.org Date posted 17 January 2025 Pay scheme Agenda for change Band Band 4 Salary £27,857 to £30,570 a year pa inc. HCAS Contract Permanent Working pattern Full-time Reference number 323-AC3595-JN Job locations Chertsey House, St Peter's Hospital Guildford Road Chertsey KT16 0PZ Job description Job responsibilities To support the service managers in overseeing RTT 18 week performance management across the specialities within the GSM division, providing expertise & support for the delivery & achievement of patient RTT standards. Job description Job responsibilities To support the service managers in overseeing RTT 18 week performance management across the specialities within the GSM division, providing expertise & support for the delivery & achievement of patient RTT standards. Person Specification Qualifications Essential English GCSE Grade C or equivalent NVQ - Level 3 in Management and/or Administration Experience Essential Demonstrated ability to sustain initiative and being pro-active Competent in the use of LUNA Understanding Referral To Treatment Pathway Working to strict deadlines Desirable Understanding of medical terminology Previous experience within an NHS setting Experience of taking minutes at senior level Knowledge Essential Knowledge of RTT and cancer pathways Highly competent user of MS Office - including Word and Excel Skills Essential Ability to analyse and interrogate data and performance information, using experience and judgement to make recommendations on actions Able to communicate effectively to ensure high standards of care, treatment, service or support as appropriate to your role, Able to provide a patient focussed service Ability to work under pressure. Other Essential Ability to be flexible to meet the needs of the team, the service and the Trust Must be able to demonstrate organisation and timekeeping Person Specification Qualifications Essential English GCSE Grade C or equivalent NVQ - Level 3 in Management and/or Administration Experience Essential Demonstrated ability to sustain initiative and being pro-active Competent in the use of LUNA Understanding Referral To Treatment Pathway Working to strict deadlines Desirable Understanding of medical terminology Previous experience within an NHS setting Experience of taking minutes at senior level Knowledge Essential Knowledge of RTT and cancer pathways Highly competent user of MS Office - including Word and Excel Skills Essential Ability to analyse and interrogate data and performance information, using experience and judgement to make recommendations on actions Able to communicate effectively to ensure high standards of care, treatment, service or support as appropriate to your role, Able to provide a patient focussed service Ability to work under pressure. Other Essential Ability to be flexible to meet the needs of the team, the service and the Trust Must be able to demonstrate organisation and timekeeping Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Ashford & St. Peter's Hospitals NHS Foundation Trust Address Chertsey House, St Peter's Hospital Guildford Road Chertsey KT16 0PZ Employer's website https://www.ashfordstpeters.nhs.uk/ (Opens in a new tab)