Candidates must have the following essential skills and experience:
1. Daily Operations: Supervise the coordination and delivery of day-to-day transport services for SEND students, ensuring timely and reliable transportation to and from educational settings.
2. Transport Planning and Scheduling: Develop and manage efficient transport schedules, ensuring optimal use of resources and adherence to timetables.
3. Stakeholder Collaboration: Act as the primary contact for schools, transport providers, and parents, ensuring clear communication and resolution of operational concerns.
4. Operational Problem-Solving: Respond promptly to transport incidents, service disruptions, or complaints, coordinating with relevant parties to implement effective solutions.
5. Team Player: Assist the managers in supporting and supervising team colleagues.
6. Contract Management: Liaise with transport providers to monitor compliance with contractual terms, ensuring high service standards and addressing performance issues promptly.
7. IT Competency: Excellent IT competency levels.
All candidates should be great communicators, be familiar with the legislation around home to school transport, and have excellent time management and organisational skills.
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