We are seeking a dedicated and skilled Service Engineer to join our clients dynamic team. The ideal candidate will be responsible for providing exceptional technical support and maintenance services for our products and systems.
This role requires a proactive approach to troubleshooting and problem-solving, ensuring that our clients receive the highest level of service.
As a Service Engineer, you will play a crucial role in maintaining customer satisfaction through effective communication and technical expertise.
Responsibilities
As a Service Engineer/Technician, you will be required to give our customers the best-in-class quality service. You will provide on-site corrective/preventative maintenance and offer after-sales technical and commercial support.
You will be required to develop technical knowledge of highly engineered and automated coil processing and roll forming equipment (roll forming or related equipment experience would be beneficial).
This role requires experience or aptitude to develop knowledge in both mechanical and electrical engineering; experience with hydraulic and pneumatic systems and knowledge of PLC Systems (Allen Bradley, Siemens, etc) would be preferable.
When not at customer sites, your role would be to assist the UK division in generating revenue by promoting service visits and spare parts sales.
The role would also include installation and start-up of equipment globally.
This can require international travel Internal Gr...