Role:
An organised and experienced Service Engineer. The role of a Service Engineer will involve responding to reactive day-to-day call outs, minor install works and repairs, service and maintain across a variety of systems and environments.
Key Responsibilities:
Maintain, repair and service a range of systems in line with current industry standards ensuring PPM targets are achieved across our customer base. Systems to include Fire & Intruder alarms, CCTV, Networks, Communicators, Door access control and remote apps and signalling.
Respond to day to day reactive service calls on all types of systems in line with industry standards and record all data in electronic format creating service reports while keeping service delivery manager and service co-ordination team notified of activities and daily progress where required.
Conduct minor install works and repairs in a safe and correct manner ensuring all works are compliant, correct and meet industry and customer satisfaction while maintaining constant communication levels with service delivery manager and service co-ordination team where required.
Conduct your planned day in the most cost effective and efficient manner servicing our client base and completing calls in an effective process.
Communicate and feedback with our customers on all systems to ensure a comprehensive understanding of service works completed and system operations.
Ability to work on own initiative and to work as part of a team when ...