Brilliant people skills, including management and collaborating as well as influencing and negiotatingA love of creative, innovative and brilliant experiencesA knowledge of data, trends and budgetsGreat planning skillsVisitor Operations & Experience ManagerReporting into the General Manager, the Visitor Operations and Experience Manager, you'll be responsible for the strategic planning and day-to-day management of the visitor experience offer across Hughenden and West Wycombe Park. With direct line management for three team members, you'll be leading the development of the direction of visitor engagement, including interpretation and property programming.You'll be based out of Hughenden Manor. The role includes regular weekend and bank holiday working.Hughenden Manor was the home of Victorian Prime Minister Benjamin Disreali and the location of a top secret WW2 operartion. It is an impressive red brick mansion surrounded by rolling parkland. Hughenden Manor is situated a short distance from High Wycombe and local transport links are excellent.Perched on a hilltop, the country home delivers historic vistas of the surrounding woodland and valleys that come into their own. Its tree-filled pleasure gardens are a mosaic of colour, with the rich golds and reds of the beech trees contrasting to the lush evergreens. Click here for more information about this locationThe Visitor Operations & Experience Manager is critical to the day-to-day management, as well as a key member of the Property Leadership Team. You'll work collaboratively with other members of the portfolio team, consultants, local communities to lead the development and delivery of the visitor offer at Hughenden. Exploring creative and innovative ways to share the incredible stories that Hughenden has to offer, as well as looking at ways in which to be more relevant to our local communities.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 22 September 2024 Interviews: 3 October 2024 (provisional date)To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiriesnationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustmentsnationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 155694IRC155694High WycombeFixed Term f/t (37.5 hrs pw to 30/11/25)Ends: Sep 22nd 133.6 mi from King St, Glossop SK13 8LY, UKWe're looking for a Visitor Operations and Experience Manager to join the Hughenden, West Wycombe and Central Chilterns portfolio. This is an ideal opportunity for someone that loves delivering creative and exciting visitor experiences and enjoys operational management. This is a fixed term contract due to end when the previous employee returns from maternity leave. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 12 months.Hughenden Manor, Hughenden Park, High Wycombe, HP14 4LACompliance.Eligibility to Work in the UK32,500 pa