Summary
The HR Coordinator is an essential member of the People team, responsible for coordinating and managing HR-related tasks and serving as the primary point of contact for employee enquiries. This role ensures the smooth operation of the People function.
Wage
Competitive
Competitive wage offered
The wage is set above apprenticeship minimum wage in line with the Berry Global minimum wage structure and dependant on age.
Training course
HR support (level 3)
Hours
Monday - Thursday 8am - 5pm, Friday 8am - 4pm
39 hours a week
Start date
Monday 28 April 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
* Maintain accurate employee records and HR databases, ensuring compliance with legal requirements and data protection regulations
* Assist in the recruitment process, including management of offers and contracts
* Facilitate the onboarding process for new employees, ensuring all necessary documentation is completed and compliance requirements are met
* Act as the first point of contact for employee queries related to HR services, benefits, holidays, and other HR-related matters
* Support payroll processing, including data entry and liaising with the payroll team to ensure accurate and timely payments
* Manage employee lifecycle changes, including job changes, salary adjustments, and the leaver process
* Support when necessary, coordinating employee engagement activities, such as note-taking during meetings and processing employee long service awards
* Oversee administrative tasks such as booking appointments, coordinating health surveillance checks, managing purchase orders, coordinating workwear, and creating access cards
* Support and coordinate HR projects and process improvements as needed
* Compiling and providing weekly and monthly divisional data
This job description is not regarded to be totally exhaustive of all duties and activities required by the post. The post is subject to the needs of the business and will develop and change in line with prevailing market conditions, competition and development of the territory.
Where you’ll work
London Road
Beccles
NR34 8TS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
SUFFOLK NEW COLLEGE
Your training course
HR support (level 3)
Equal to A level
Course contents
* Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
* Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
* Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
* Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
* Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
* Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
* Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Your training plan
* HR Support Standard
* English and maths (if required) Level 2
Requirements
Desirable qualifications
GCSE in:
* or equivalent English (grade 4)
* or equivalent Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Problem solving skills
* Team working
* Adaptability
* Flexibility
* Time Management
Other requirements
Due to the nature of the role the individual with need to be able to demonstrate the ability to handle sensitive information with discretion and maintain confidentiality at all times. We offer in addition to various schemes and benefits previously listed Free hot and cold beverages with monthly “Sweet & Savoury” treats Cycle to Work scheme Long Service Awards Free Car Parking