Lead Administrator / Service Coordinator (Electrical & Fire Services) – Up to £35,000 DOE – Dartford area Office
Location: Dartford, Kent
Salary: Up to £35,000+ (Depending on experience)
Hours: Monday to Friday, 8:00am – 5:00pm (1-hour unpaid lunch)
Benefits: 24 days holiday (plus bank holidays), Nest pension, company laptop and phone, career development opportunities
Our client, a well-established FM services provider based in Kent/South East London, is seeking an organised and proactive Lead Administrator / Service Coordinator to support their busy Electrical and Fire Services division. Working closely with the Contracts Manager and QS Lead Engineer, this is a key role in ensuring smooth day-to-day operations across multiple contracts.
Key Responsibilities:
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Coordinate engineer diaries, service schedules, and customer appointments
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Support the delivery of both reactive maintenance and planned preventative maintenance (PPM)
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Prepare and maintain compliance documentation (e.g., EICRs, Fire Alarm Certificates)
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Liaise with clients, engineers, suppliers, and internal teams to ensure service levels and contract obligations are met
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Participate in contract-related meetings with clients and the engineering team
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Assist in improving and streamlining admin processes within the division
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Maintain accurate records using CAFM/industry software and ...