IT Technician / IT Support – Havant – £25,000 - £30,000 Would you like to join a reputable and global manufacturing business? Do you want to work for an established and reputable company within an interesting industry? If you experience providing 1st or 2nd line IT support then this role could be idea for you. We’re recruiting for a IT Technician / IT Support on behalf of a global manufacturing company to join them at their site in Havant, on the outskirts of Portsmouth. You will report to the IT Director and play an important role supporting the onsite manufacturing team as well as the IT team. You will be based onsite in Havant but work closely with the IT teams in other sites within the manufacturing group. Responsibilities The role of IT Technician / IT Support will have the following responsibilities: Provide 1st and 2nd line IT support Ensure support tickets are logged and prioritised Complete computer/desktop updates and configurations Manage the telephone system Liaise with the EMEA IT Support Team when required Manage user accounts, such as password resets and permissions etc Assist the EMEA team with any vulnerabilities and security issues Requirements: To be considered for the role of IT Technician / IT Support you will ideally have the following: Previous experience in an IT support role Peripheral Installation and Support experience with headsets, phones etc Knowledge of Windows Active Directory or M365/Dynamics would be useful A degree in Computer Networks or similar qualification would be desirable but not essential Awareness of networking, routing, firewalls and virtualisation Package The successful candidate for the role of IT Technician / IT Support will receive the following: Salary £25,000 - £30,000 25 days holiday plus bank holidays Working hours are Monday to Friday 8am – 4:30pm Employee Assistant Programme Rewards and Discount Scheme The role of IT Technician / IT Support is commutable from Portsmouth, Fareham, Havant, Hayling Island, Chichester and surrounding areas. Apply now Key words: IT Support, IT Tech, 1st Line Support, IT Support Engineer Quay Recruitment Group Ltd are a specialist recruiter within the manufacturing, logistics and life sciences sectors