Job summary Working Full time : 37.5 hours per week An exciting opportunity has arisen to join our forward thinking Supplies Services. You will form part of a team which provides an efficient stock replenishment service to the Wards and Departments, and ensures the smooth running of the Supplies Department which includes carrying out a significant amount of manual handling. The role requires customer care experience. This is an apprenticeship role - and you will be completing a warehousing apprenticeship (Level 2) - if you already hold this apprenticeship, apprenticeship wage will not be applicable to your application. Otherwise the wage is £11.44p h until completion of the apprenticeship. Experience of Materials Management and/or a Stock Control System desirable To be able to carry out significant manual handling i.e. handling of pallets and bulk deliveries Customer Service skills and ability to demonstrate impact and proactive customer relationship building Good communication skills Initiative and Problem Solving skills Main duties of the job To provide a full top up service to Wards and Departments using handheld computers and manual requisitions, making flexible adjustments depending on needs of the Trust To be able to plan and deliver own work schedule to an appropriate timescale To have the ability to work in all parts of Supplies To use the Trust Purchase and Supply System for all Supplies requirements, such as booking in deliveries, and using stock management system To deliver goods using safe manual handling processes To provide a service for ordering, receiving and put away of items within the Auto Dispensing Cabinets within the Trust About us The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations: The Countess of Chester Hospital: providing 438 general and acute beds Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility Tarporley War Memorial Hospital: a base for community services which serve the local rural population. The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000. The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances. Date posted 07 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year pa Contract Permanent Working pattern Full-time Reference number 210-2024-1077 Job locations Countess of Chester Hospital Liverpool Road Chester CH2 1UL Job description Job responsibilities See Job Description for further details. Recruitment selection processes are based on competence (see Person specification) and values. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £27.50(standard) or £55.50(enhanced), this cost will be deducted from your salary over the first three months of employment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application. Job description Job responsibilities See Job Description for further details. Recruitment selection processes are based on competence (see Person specification) and values. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £27.50(standard) or £55.50(enhanced), this cost will be deducted from your salary over the first three months of employment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application. Person Specification Qualifications Essential To have NVQ level 3 Customer Service or CIPs foundation level or level 2 or equivalent knowledge and experience of Materials Management (Warehouse Apprenticeship) and/or a Stock Control System To be able to carry out a significant amount of manual handling i.e. handling pallets and bulk deliveries Desirable Previous knowledge of medical products and suppliers Have an understanding of a stock control system Knowledge and experience Essential Must be able to meet pre-set schedules and deadlines, and deal with queries efficiently whilst working in a methodical manner, paying particular attention to accuracy To respond to unexpected changes and adopt a flexible attitude. Desirable Experience in the use of Microsoft Office applications - Word, Excel, PowerPoint and Outlook Evidence of ongoing development Ability to work unsupervised on own initiative, and be an effective team member Skills Essential Ability to work unsupervised on own initiative, and be an effective team member Communication: Develop interpersonal skills to communicate information succinctly in an appropriate manner both verbally and in writing at all levels: Initiative & Problem Solving: Forward thinking with an innovative and creative approach to problem solving; Ability of working unsupervised on own initiative Teamwork: Extensive experience supporting, and being a team member Person Specification Qualifications Essential To have NVQ level 3 Customer Service or CIPs foundation level or level 2 or equivalent knowledge and experience of Materials Management (Warehouse Apprenticeship) and/or a Stock Control System To be able to carry out a significant amount of manual handling i.e. handling pallets and bulk deliveries Desirable Previous knowledge of medical products and suppliers Have an understanding of a stock control system Knowledge and experience Essential Must be able to meet pre-set schedules and deadlines, and deal with queries efficiently whilst working in a methodical manner, paying particular attention to accuracy To respond to unexpected changes and adopt a flexible attitude. Desirable Experience in the use of Microsoft Office applications - Word, Excel, PowerPoint and Outlook Evidence of ongoing development Ability to work unsupervised on own initiative, and be an effective team member Skills Essential Ability to work unsupervised on own initiative, and be an effective team member Communication: Develop interpersonal skills to communicate information succinctly in an appropriate manner both verbally and in writing at all levels: Initiative & Problem Solving: Forward thinking with an innovative and creative approach to problem solving; Ability of working unsupervised on own initiative Teamwork: Extensive experience supporting, and being a team member Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Countess of Chester Hospital NHS Foundation Trust Address Countess of Chester Hospital Liverpool Road Chester CH2 1UL Employer's website https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)