Company Spabreaks.com is the leading spa booking website, offering an extensive range of spas and experiences across the UK. We’re a fast-growing, ambitious company on a journey to become a household name and transform booking behaviours within the spa category. Since our launch in 2008, we’ve remained dedicated to pioneering new standards in the spa industry, with a focus on accessibility, inclusivity, and general wellbeing. Our mission is to create the perfect spa experience for everyone, ensuring that no matter your needs or preferences, there’s an experience for you. After significant investments made in research and tech developments, Spabreaks.com has transitioned from a traditional call centre model to a cutting-edge online marketplace, making spa bookings easier and more instantly accessible than ever before. With strong foundations in place, we’re continuing substantial investments in technology, marketing, and talent to accelerate our growth, capture new audiences and propel the Spabreaks.com brand while improving efficiencies and overall customer experience. Our team is at the heart of our success and we’re committed to fostering a collaborative and innovative environment where everyone has a voice and the opportunity to make a difference. If you’re passionate, ambitious and ready to help us shape the future of spas, now is the perfect time to join our team and play an integral part in the next chapter of our growth. Role The Business Development Manager, reporting to the Head of Product and Commercial, is responsible for driving substantial growth in our UK and Ireland hotel and spa portfolio, with a focus on London and the South East. This exciting opportunity includes developing strategies to meet company growth targets, securing new partners on optimal commercial terms, and reporting to the Head of Product and Commercial to identify key regions for growth. Responsibilities To create a business development plan and strategy to achieve the required growth targets in line with the business plan and help to form the Product departmental strategy. To meet set objectives and departmental KPIs which are linked to profitability, product development, delivery of incremental revenue streams and increased delivery of product via our in house portal and XML connections. Providing regular feedback to the extended product team, highlighting opportunities to grow the business. Managing the end-to-end sales process of your onboarded venues,, from developing and following up on leads, meeting with the key stakeholders at the venue, negotiating the best commercial deal, managing the onboarding process, before handing the new partner over to the relevant Product Manager for that region to account manage. To support the Product Integrations Manager integrations to achieve our connected venues target by onboarding new targeted venues onto the XML connections To source product in the most efficient and cost effective way while maximising allocations, availability and revenue. Identify opportunities for new and exclusive product development to give Spabreaks.com a competitive edge. To make recommendations to venues on how to best promote their venue on our website and maximise revenue in their local area, working closely with the marketing team to devise local initiatives. Attending trade shows and other industry events to raise the company profile and develop sales lead especially within the South East and London region. Visiting key partners in their locations and occasional travel to visit venues for account management and to assist the onboarding process. Potential requirement to looking after a handful of key accounts to optimize their current revenues Requirements Experience in sales management or business development experience, with a proven track record of success. You will be a strong sales person; persistence, resilience and persuasion skills are essential to be successful in this role. Travel industry or experience of the spa industry is preferred but not essential. Strong communication and negotiation skills, having a proven track record in securing competitive rates, exclusivities and alternative sources of revenue. Strong delivery focus, excellent attention to detail, having the tenacity and resilience required to flourish in a pressurised and constantly evolving environment. Experience or knowledge of XML connections and contracting product via various sources, including channel managers, bed banks and direct contracts is preferred. Hybrid working model with a requirement to attend the Brighton office when not on the road at least 3 times a week. Must be flexible to travel regularly around the UK to attend face to face sales meetings, and will be required to overnight in different locations. Benefits Familiarisation trips within the UK Regular company social events Standard pension scheme Corporate gym discount and health club allowance Local discount scheme Path to wellness scheme including free yoga, chair massages and lunchtime seminars with industry experts Employee Assistance Programme