Join Our Award winning Team at Right at Home Alton & Bordon!
Hours: Full-time, Monday to Friday, 9 AM – 5 PM (some flexibility required)
Contract: Permanent
Right at Home Alton & Bordon is a leading home care provider, delivering high-quality support to older people in their own homes across Alton, Bordon, and surrounding areas. Our compassionate team provides person centred care, companionship, personal care, shopping, housekeeping, and meal preparation—helping our clients maintain independence and dignity.
We're looking for a proactive and enthusiastic Care Coordinator to support our care team and clients. Reporting to our Registered Manager, you'll play a key role in ensuring smooth day-to-day operations and excellent customer service.
Your Key Responsibilities:
Scheduling care visits using People Planner software and managing caregivers’ timesheets
Sending weekly schedules to clients via email and post
Handling client enquiries, conducting assessments, and maintaining accurate records
Supporting general office administration and assisting with daily operations
Taking part in the on-call rota for out-of-hours support
Occasionally providing hands-on care (following appropriate training)
What We’re Looking For:
A customer-focused individual who thrives on building relationships with clients and caregivers
Confident communicator—This will be a big part of your role, communicating with clients, caregivers and families
Organised and IT-savvy, We use systems like Gmail and Access People Planner (training provided)
Previous office experience is essential; experience in the care sector is a plus but not essential
A team player with resilience, flexibility, and a positive attitude
Why Join Us?
Supportive and friendly team environment
Ongoing training and professional development
A meaningful role where you’ll make a real difference in people’s lives
This position is subject to an Enhanced DBS check and satisfactory references.
Ready to be part of a company that truly values its people? Apply today!