Job summary
We are looking for a compassionate and committed Clinical Team Leader to join our team at Surrey Heath Community Providers. The role will involve providing guidance and support across SHCPL and the Primary Care Network (PCN) providing clinical leadership, team management, helping to set standards, develop clinical pathways and share good practice and learning.
Main duties of the job
Role Summary:
1. To support the Clinical Services Manager with service delivery and service improvement, including taking a lead on development of Standard Operating Procedures and clinical policies, and taking a lead on quality improvement initiatives.
2. To provide comprehensive line management, support and supervision to a defined team of clinical and patient-facing individuals and teams.
3. To take a lead on the provision of clinical services from the SHCPL / PCN clinical Hub, including day to day operations, Infection Prevention & Control, clinical compliance, clinical audit and patient safety.
4. To provide operational leadership to the rotad clinical team and clinical activity within the SHCPL / PCN Hub.
5. To undertake project work and evaluations linked to development, quality and governance.
About us
We are Surrey Heath Community Providers Limited, which is a federation of 7 GP practices across 10 sites, covering a population of over 103,000 patients across Surrey Heath. We began in 2016 and now employ around 200 members of staff across our head office sites, and our primary care and unplanned care services
Job description
Job responsibilities
Please see supporting documents for full job description, list of responsibilities and person specification.
Person Specification
Experience
Essential
6. Significant relevant post registration experience
7. Experience of effective team leadership
8. Experience of caseload management including responsibility
9. Involved in the implementation and management of change
10. Experience of initiating or participating in clinical audit/research relating to clinical practice
11. Participation in regular clinical supervision
12. Experience of working with long-term conditions and frailty
Desirable
13. Experience, underpinned by knowledge of working with and understanding the complex needs of patients in a primary care/community setting
14. Evidence of innovative practice
Skills and Abilities
Essential
15. Excellent communication and interpersonal skills
16. Broad range of enhanced clinical skills
17. Ability to advocate on patient, staff and safety or quality issues.
18. Ability to demonstrate leadership skills
19. Demonstrates organisational skills: including the ability to make decisions and to prioritise
20. Ability to understand and interpret research findings/evidence based care and apply to practice
21. Good knowledge of health and safety and risk management
22. Computer literate including EMIS and spreadsheets
23. Effective written and verbal communication skills
24. Effective people management skills
Qualifications
Essential
25. Registered General Nurse/ Registered Mental Health Nurse/Practitioner or
26. Registered Allied Health Professional
27. Teaching and assessing qualification, NMC Assessor and Supervisor status.
Desirable
28. Post registration qualification in relevant area of practice
29. Masters degree or equivalent experience gained by undertaking on-going personal development and training
Knowledge
Essential
30. Good understanding of current nursing and AHP workforce issues
31. Good working knowledge of clinical governance and able to describe its practical application
32. Clear understanding of Primary Care Services
33. Demonstrates an understanding and insight into current issues and developments within the NHS
34. Car driver with valid licence
35. Reliable and flexible
36. Ability to work well in stressful situations
37. Innovative and adaptable
38. Assertive
39. Commitment to attend forms or training as learning needs are identified