Are you a friendly, organized, and compassionate individual? Our busy GP surgery is seeking a Receptionist to join our dedicated team at Petworth Surgery. If you have great communication skills, a can-do attitude, and a passion for helping others we would love to see you apply.
Main duties of the job
See the job description section for full details of expected responsibilities for our receptionist role.
About us
At Petworth Surgery, we are a dynamic and well-established general practice, committed to providing excellent healthcare services to our local community. We pride ourselves on delivering patient-centred care, ensuring each individual feels valued and supported throughout their health journey.
Our team is composed of a group of highly skilled healthcare professionals, including GPs, nurses, healthcare assistants, and administrative staff. We work collaboratively to create a welcoming, inclusive environment where every member of the team is empowered to contribute to the success of the surgery.
Working at Petworth Surgery means joining a supportive and friendly workplace where a positive atmosphere is cultivated daily. We understand the demands of healthcare, so we actively promote a work-life balance to keep our team motivated and energized.
Job responsibilities
* Greet and welcome visitors in a professional and friendly manner.
* Answer and direct phone calls, taking messages/signposting as necessary.
* Provide general administrative and clerical support.
* Maintain a clean and organized reception area.
* Schedule appointments and manage calendars.
* Assist with data entry and record keeping.
* Handle incoming and outgoing mail and packages.
* Coordinate with other departments to ensure smooth operations.
* Perform other duties as assigned.
Person Specification
Qualifications
* High school diploma or equivalent required.
* Proficient in computerized systems, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* Strong organizational skills with the ability to multitask and prioritize tasks effectively.
* Customer service, 1 year of experience is preferred.
* Administration experience, 1 year of experience preferred.
Experience
* Previous experience in a receptionist or administrative role preferred.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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