About the role This role sits within our Service business and will involve making a high volume of outbound calls to both warm and cold leads with the aim of selling maintenance plans and other services to new and existing customers. The ideal candidate will be responsible for generating sales leads through outbound calls, promoting products or services and closing sales deals. About Kingspan Light, Air Water Kingspan Light, Air Water is a division of Kingspan Group operating in 20 countries across the globe. We design manufacture and service natural daylighting, smoke ventilation, water, and safe storage solutions. Our solutions are designed to ensure the buildings of the future deliver more. We do this in a way that combats climate change while optimizing the benefits of daylighting, fresh clean air and sustainable water. Our purpose is to make a difference in everything we do, while improving the comfort safety and wellbeing of our buildings occupants whilst protecting our worlds natural resources. Key Responsibilities High levels of outbound calls/email activity to potential new customers with the aim of generating new business. Sell service contracts to existing and potential customers across GB and Ireland Identify sales opportunities by presenting the key features and benefits of the products and services being provided to secure either new or additional business. Processing customer orders in a professional and timely manner. Working towards monthly KPIs to meet targets including sales, call efficiency and attendance Ensure that the agreed levels of service are being provided to ensure both continued and potential additional business. Ensure that high standards of record keeping, and administration are maintained at all times Liaise with other departments such as the Account Management teams, credit control or other sales operations as required What we are looking for Demonstrable negotiation skills coupled with the ability to close the sale Outbound sales experience Excellent telephone manner and communication skills both verbal and written Proven track record at delivering results in a timely and professional manner Excellent organisational and planning skills Strong customer focus and attention to detail Excellent IT Skills MS Office Five GCSE passes (or equivalent) including English and Maths Benefits: Career Scope and Advancement:As we continue to grow, new positions and opportunities are available, offering accelerated careers (locally and globally) for the right person. Skills Development:With the fast-paced nature of our business and a high degree of collaboration, your new role is diverse and multifaceted - making you a more versatile employee with a broadened skill set. Mentorship and development: At Kingspan, we don't believe in hierarchy, we work together as one team for one common goal. You will have access and exposure to our senior leaders and experts for learning in your role, and additionally mentorship for the future. Culture:We have a great team culture, highly collaborative, supportive and social. Together we innovate, collaborate and work together to provide excellence. Corporate Social Responsibility:Through Planet Passionate, we're playing our part by driving energy and carbon out of our business operations and supply chain, as well as increasing our recycling of rainwater and waste, while also accelerating our participation in the circular economy. Hours 8.15am -5pm Monday to Thursday and 8.30am -4pm on Fridays. This is a hybrid role after completion of training period. Please apply today to be considered for this exciting role. Kingspan is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Skills: Sales outbound sales KPIs Customer service Benefits: Work From Home Group Life Assurance Parking Pension Fund Laptop cycle to work scheme Paid Holidays Performance Bonus