Business Administrator Apprentice
Apply From: 15/12/2024
Learning Provider
Delivered by CHESHIRE COLLEGE SOUTH AND WEST
Employer
Cheshire West and Chester Council
Vacancy Description
The Apprentice Business Administrator is a key role within Cheshire West and Chester’s Customer Team part of the Companies, Compliance and Assurance Service, which is within the wider Corporate Directorate.
This apprentice role offers the opportunity to develop valuable experience of working within a busy administrative environment and acquire the skills and knowledge to become a Business Support Assistant.
The Apprentice Business Administrator will provide a wide range of essential administrative and business support activities to assist the Customer Team and the wider Companies, Compliance and Assurance Service.
This apprenticeship will have line manager, workplace mentor, inclusive employment manager and a dedicated apprentice programme tutor.
On successful completion of the Level 3 Business Administrator Apprenticeship Standard and review of performance, the post holder will progress to the substantive post of Business Support Assistant.
This role is classed as ‘agile’ which means that the post holder’s primary base will be to work from home, as well as at Council offices and across the Borough, as required. Notwithstanding the detail in this Job Role Profile, the job holder will undertake such work as may be determined by the Manager from time to time, up to or at a level consistent with the Principal Responsibilities of the job.
Typical duration for this Level 3 Business Administrator qualification is 18 months and 3 months duration to complete the End Point Assessment. Apprenticeship training will be delivered on-site and via Microsoft Teams.
Responsibilities
With appropriate support and supervision, the apprentice will:
* Undertake a range of administrative duties associated with Compliance and Assurance functions, including logging, acknowledging, preparing responses, and redacting personal information to comply with legislation and maintain an appropriate audit trail.
* Develop and maintain the team’s administrative systems and databases for efficient and effective support.
* Maintain accurate and current records to process, retrieve, analyse, and cleanse data as necessary. Contribute to statistical reporting and analysis by Team Managers or Senior colleagues.
* Receive incoming calls and contact for the Compliance and Assurance Service, determine their importance and respond or refer to the appropriate officer as necessary.
* Process and retrieve information from the Council’s case management system to respond to routine enquiries from services and senior colleagues and provide updates where possible.
* Provide occasional informal training to services across the council.
* Coordinate the Service’s internal communications strategy by preparing updates, bulletins, newsletters, and assist with the setup and organisation of internal networking events.
* Continuously improve the Service’s administrative tasks and provide general support to the Compliance and Assurance Service, including photocopying, scanning, meeting preparation, booking, and maintaining a business calendar to facilitate the smooth running of the Service.
* Provide administrative support to the Compliance and Assurance Service on project work.
Key Details
Vacancy Title
Business Administrator Apprentice
Employer Description
Play your part towards a stronger future at Cheshire West and Chester Council. We believe in a stronger future where we all contribute to thriving, caring, and sustainable communities. Grow your career and make a difference at Cheshire West and Chester Council. We pride ourselves on doing things differently. Our Council provides vital services that touch all aspects of people’s lives every day. We are driven by innovation, working on a wide variety of exciting change programmes to tackle challenges across our borough.
Vacancy Location
The Portal Wellington Road CH65 0BA
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000291719
Key Dates
Apply From
15/12/2024
Closing Date For Applications
2025-01-02 23:59:59
Interview Begin From
Possible Start Date
2025-02-03 00:00:00
Training
Training to be Provided
* An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Learning Provider
CHESHIRE COLLEGE SOUTH AND WEST
Skills Required
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem-solving skills, Administrative skills, Number skills, Analytical skills, Logical thinking, Team working, Creativity, Initiative, Non-judgemental attitude, Patience.
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