Administrator 2nd line support

Band 4 Administrator (2nd Line Support) - Fixed Term Contract in Gloucestershire NHSLocation: Gloucestershire, NHS TrustContract Type: Fixed Term (1 year)Salary: £29,114 per annumHours: Full-Time

Service Care Solutions is recruiting for a Band 4 Administrator (2nd Line Support) to join an NHS Trust in Gloucestershire on a fixed-term, full-time contract. This is an exciting opportunity for an experienced professional looking to make a meaningful impact in healthcare IT and clinical systems support. Key Responsibilities:

1. Provide Clinical Systems 2nd Line Support to approximately 5,000 users.
2. Liaise with the wider Clinical Systems Team, Integrated IT Service Desk, and System Suppliers to efficiently resolve incidents and queries that have been escalated to 2nd Line Support.
3. Support the maintenance of clinical system administration tasks and oversee system configuration changes for all clinical systems across various service areas within the Trust.
4. Offer support to colleagues in the Clinical Systems Team, specifically in areas such as Audit & Registration Authority, Change & Development, Training & Release, and 2nd Line Support.