Job responsibilities The Project Support Officer is responsible for working directly with local schools, charities, and colleges to ensure pre-employment delegates have access supported work experience in the NHS. The role will involve planning, management and delivery of experience across a range of NHS and partners organisations. The successful candidate will need to be able to demonstrate excellent communication skills, both verbally and in writing, along with the ability to work under pressure and meet deadlines whilst still ensuring high levels of accuracy and confidentiality. The post holder will have a professional, flexible approach to work and the ability to prioritise/plan their workload. In addition, experience of working in an office environment along with computer literacy in Microsoft Office including, Teams, Outlook, Word, and Excel is required. The post holder will plan, co-ordinate, deliver and monitor a broad range of tasks and projects, to ensure each project delivers its intended outcome. The post holder will also be expected to engage with key stakeholders to ensure widening participation and engagement with NHS organisations. Communication is a key attribute for this role, and, for the successful candidate, it is a fantastic opportunity to further develop this skill at a local and regional level. Key Duties and Responsibilities: To work with the Senior Team and the wider communications and projects team to develop, review, monitor and implement programs plans and strategies. Liaise with internal and external colleagues via telephone and email. Setting up and managing and maintaining filing systems, ensuring that information is appropriately and securely stored, filed and retrievable whilst adhering to information governance guidelines to protect personal information. Good understanding and knowledge of a full range of administrative procedures and organisational procedures. Provide a comprehensive, accurate secretarial/word processing service, including drafting standard letters/communications, editing, and formatting reports ensuring a high standard of presentation. Organise and support the planning of meetings, events, and conferences, including booking venues and taking formal minutes, arranging equipment, preparing papers/documentation, registering delegates and arranging refreshments. Setting up, managing, and maintaining office systems, including paper and electronic files, ensuring that information is appropriately and securely stored, filed and retrievable. Managing and maintaining the apprenticeship spreadsheet in-line with the apprenticeship levy funding process, stages, and completion of levy transfer application submissions. Maintaining up to date and accurate filing systems and spreadsheets for apprenticeship applications. Supporting and adhering to the apprenticeship processes when completing spreadsheets and data entry. Organise virtual meetings as required. Collate and process data. Carry out other administrative tasks that fall within the competencies of the post holder to provide cover. Liaise and support the organisation and coordination of services, such as the maintenance and facilities. Prepare and distribute documents and papers as required. Support the placement team with placements into new learning environments, ensuring that information is shared with the relevant parties. Support the coordination and dissemination of resources. Act as point of contact for all programme delegates Support and carry out additional duties as and when required.