Receptionist
* Hourly Rate: £16.49
* Location: Oxford City Centre
* Job Type: Part-time, Temporary
* Working Hours: Monday to Friday, 15:30 to 19:00
Join our team at the historic Grade II* Victorian Oxford Town Hall, located in the heart of Oxford city centre. As a Receptionist, you will be the front face of our venue, delivering excellent customer services to all our customers and visitors. The venue hosts thousands of events a year, from weddings and conferences to key civic events and Christmas parties.
Day-to-day of the role:
* Greet, assist, and direct guests, visitors, and clients as soon as they arrive at the venue.
* Handle all front desk activities including answering phones, managing reservations, and providing information.
* Maintain a tidy and presentable reception area.
* Ensure effective communication of any updates or changes in schedules to relevant parties.
* Manage administrative tasks using computer systems and tools, ensuring all interactions are logged and information is accurate.
* Provide an exceptional customer service experience, addressing any queries or concerns with professionalism and patience.
Required Skills & Qualifications:
1. Previous experience in a customer-facing role.
2. Passion for delivering excellent customer service.
3. Strong communication and organizational skills.
4. I...