We are IVC Evidensia, and we are on a mission to build the world’s best veterinary group. Investing in people, premises, and processes, we deliver outstanding care in around 2,500 locations globally.
We are looking for a Digital Content Team Lead – Europe to join us and lead the regional Content Executive teams, providing supervision, training, and oversight to Digital Content Executives. You’ll also play a key role in migrating and managing IVC Evidensia’s practice website portfolio across Europe and Canada, ensuring alignment with team targets and stakeholder expectations.
In return, you will benefit from:
* Your birthday as a paid day off each year.
* Cycle to work scheme.
* Discounted staff pet care.
* Company pension.
* Employee Assistance Programme (EAP) and supportive well-being programmes.
* Family-friendly policies.
Day to day, the Digital Content Team Lead will be involved in:
* Line-managing a team of regional Digital Content Executives.
* Providing training and supervision to team members to ensure adherence to best practices.
* Maintaining a limited portfolio of Digital Content work.
* Acting as a liaison with local and Group Marketing departments, as well as IT and Product teams.
* Project managing and migrating veterinary practice websites in collaboration with subject matter experts in SEO, PPC, and analytics.
* Managing relationships with practice and in-country stakeholders.
* Overseeing regional digital inboxes to ensure customer service satisfaction and adherence to SLAs.
* Managing internal processes across multiple departments within Central Support.
* Collaborating with the Product team to identify improvements or gaps in the current website CMS/eco-system.
* Line management and ensuring the well-being of team members.
* Supervising team members’ work to maintain quality standards.
* Delivering a personal portfolio of Digital Content projects.
* Managing website migrations to meet agreed targets.
* Engaging with external suppliers and stakeholders (both internal and external).
* Recruiting and onboarding new team members.
* Keeping senior management informed of progress against targets.
Ideally, the Digital Content Team Lead will have:
* Excellent prioritisation skills and the ability to work under pressure in a fast-paced environment.
* A willingness to learn and develop new skills.
* Experience providing supervision and training in a similar role.
* A proactive and positive attitude with a results-oriented mindset.
* Attention to detail and strong literacy skills.
* Experience using Google Analytics.
* Knowledge of Adobe Creative Suite.
As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are happy to discuss any reasonable adjustments needed during the recruitment process.
IVC Evidensia UK
IVC Evidensia, The Chocolate Factory, Keynsham, BS31 2AU, United Kingdom
Speak to Megan Woolley from our recruitment team who would be happy to help you with any questions you have before applying for this role.
#J-18808-Ljbffr