Position: Customer Service & Sales Support
Location: Office-Based - Coulsdon
Salary: £16,000 +
Hours: Part time - 12:30 PM - 5:30 PM, Monday to Friday
Experience: Ideal for those with customer service experience
Are you a people person with a passion for delivering top-notch customer service? Do you thrive in a fast-paced environment where accuracy and efficiency matter? If so, we have the perfect part-time opportunity for you!
What You'll Be Doing
1. Processing customer quotes and orders with precision and care
2. Handling inbound calls & emails, ensuring every customer receives first-class support
3. Building strong customer relationships - they'll know you by name!
4. Upselling & cross-selling to maximize sales opportunities
5. Proactively following up on quotes to convert them into orders
6. Managing expectations & resolving queries with confidence
7. Working collaboratively to maintain our high customer experience standards
Requirements
What We're Looking For
1. A friendly, customer-focused attitude with excellent communication skills
2. Ability to work efficiently under pressure while maintaining accuracy
3. A problem-solver who goes the extra mile to exceed expectations
4. Strong attention to detail and a proactive approach to challenges
5. Previous experience in customer service or a sales support role is a plus
Benefits
Why Join Us?
1. Be part of a dynamic team where your work makes an impact
2. Gain valuable experience in a growing business
3. Enjoy a supportive workplace that values continuous improvement and has a warm welcoming team.
4. Play a key role in driving sales success and building customer loyalty
5. If you're ready to take your customer service skills to the next level in a fun, fast-moving environment, we want to hear from you!
6. Training provided for the first 4-6 weeks
7. Bottled water and Juiced provided daily for free
8. Free on-site parking
9. Once a month Lunch provided
IND25
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