Transforming Hospitality, Together.
We enable every associate to create remarkable moments for each guest. The foundation of our unique service model includes thoughtfulness, sincerity, intuitiveness, knowledge, and above all, graciousness. Our proven approach increases efficiency and dramatically improves our guest’s experience. We meticulously train staff at every level in the art of anticipatory service—we encourage genuine, unscripted interactions with guests and an acute sense of ownership in the success of the company.
At Aparium, we are always in search of individuals with hospitality in their DNA.
We then train our team to be anticipatory, thorough, and thoughtful and have input in their role and the hotel as a whole.
The result: Aparium has crafted something rare and quite special, a place where associates are deeply involved in their work.
Our belief in the power of people, place and character extends to everything we do and we invite those with the following characteristics in our journey to build the best independent hotel company in the world.
BE PASSIONATE
Passion is what drives individuals to invest their time, energy, and dedication wholeheartedly and it fuels a relentless pursuit of excellence, pushing one to continuously learn, grow, and overcome challenges.
BE PROUD OF YOUR CITY
To have pride in one’s city is to hold a deep sense of attachment, loyalty, and admiration for the place you call home.
CELEBRATE UNIQUENESS
We recognize that every individual possesses their own distinct set of talents, perspectives, and experiences, which contribute to the rich tapestry of humanity, and of our team.
We encourage every Aparium Associate to work with an entrepreneurial spirit, actively engaging in their discipline to identify ways to help us move forward and deliver experiences that matter.
Why You Belong At Aparium
DIVERSITY
Diversity is an appreciation and respect for what makes an individual unique in terms of age, gender, ethnicity, religion, disability, sexual orientation, education and national origin. We see each employee as unique as each of our hotels with differing roots, history, perspectives and talent. All deserve to be part of an organization in which our differences matter and are valued.
EQUITY
Equity is in our practices and processes to ensure that every person has the same opportunities. It provides people who have marginalized identities to contribute and develop to their own potential. Equity promotes impartiality and fairness within our company procedures, processes and decision making to eliminate practices that may create disparities within our company.
INCLUSION
Inclusion is our ability to ensure people of all backgrounds feel welcomed, are treated equally and are respected. We were founded on purposeful collaboration, encouraging everyone to share their experiences and at times, differing perspectives. Our foundational practice of Inclusion creates a sense of belonging for all associates and stakeholders alike.
Reports to: General Manager, position is exempt
THE ROLE
As the Restaurant Manager, you will assist in leading the Rosewild Restaurant, Café, Bar and In-Room Dining Service F&B Team to execute the daily breakfast, lunch, brunch and dinner services in our restaurant. The Restaurant Manager is expected to lead by example while spending much of the day engaging with your associates and guests before, during, and after services. We encourage our leaders to inspire and challenge each other to be their best. A large degree of self-motivation is needed to drive the department, while collaborating with the Culinary Team to execute your restaurant concept at a high level. As a leader within Aparium Hotel Group, you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced, and open-minded – no egos are allowed.
The Restaurant Manager reports directly to the General Manager. It is critical the person in this position is tactical and strategic; if you only prefer to “see the forest” and not “plant the trees,” then this is not a role for you. All leaders of Aparium are required to get down and dirty to unearth existing needs and personally ensure what needs to be fixed is repaired. We are a young company that is in hyper-growth, so having the ability to be a soldier is as critical as being a general.
The Restaurant Manager will maintain and execute the Standards of Service for the Restaurant, assuring success for the guest experience.
HOW YOU WILL LEAD
* Offer direct support for your team through coaching, counseling, gentle correction, and constructive feedback
* Collaborate effectively with all hotel departments including Sales, Culinary, Food & Beverage, and Hotel Operations to provide an exemplary guest experience
* Be respectful in your daily interactions with your managers, direct reports, and peers, exemplifying the utmost level of professionalism and being a pillar within your community
* Become a subject matter expert in Restaurant service, as well as understanding the history of the cuisine most closely related to the hotel food & beverage concept(s), effectively guiding others in their personal search with a gentle hand, never admonishing their lack of knowledge
* Demonstrate business acumen by ensuring that initiatives align with operational goals and budgets; shows passion to further develop this skillset
WHO YOU ARE
You are excited and passionate about being a part of the three-ring circus that is a restaurant. You pride yourself in controlling chaos; and are adept at making each guest in your restaurant feel like they are the only person in the room. While your mission is to provide an unmatched experience for your guests; you value the work and feedback of your colleagues as well. You enjoy and excel in the fast-paced and often high-pressure environment to execute what is needed in exceeding our guest’s expectations and demonstrating the Aparium difference. You are attentive, courteous, efficient and motivate others by inspiring confidence, respect, enthusiasm, and collaboration.
You are highly organized and can work in an often-unpredictable environment to meet deadlines, all while maintaining a positive and professional demeanor.
WHO WE ARE
Hotels done differently. It’s not just a slogan it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates’ pride in who they are, where they live and who we serve.
Soulful, sophisticated, and avant-garde, the Jasper Hotel serves as Fargo’s social hub for cultured locals and modern travelers looking to connect, discover and indulge, the intersection of luxury and community. Redefining hotel luxury in North Dakota, this new build has 6,000 square feet of flexible space, 125 rooms and features Rosewild Restaurant, a signature lobby lounge, and a café.
YOUR BENEFITS
* Opportunity to continuously grow your career
* Paid time off for eligible positions with a floating holiday to use when you choose
* Paid time off to volunteer in your community
* Strong sense of belonging through diversity, equity, and inclusion
* Free shift-meal prepared by our in-house culinary experts
* Up to 50% off food when you dine at the hotel as a guest
* Greatly discounted room rates for your out-of-town guests
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve. Aparium is an E-Verify employer.
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