French Speaking Customer Service Administrator Sheffield- HYBRID WORKING Are you passionate about delivering exceptional customer service? Are you looking for a role where you can utilise your language skills? If so, we have an exciting opportunity for you Our client in Rotherham is looking for dynamic and customer-focused individuals to join their team as Customer Service Administrators. This is a fantastic opportunity to work for a leading company that values its employees and offers a vibrant, multicultural working environment. Key Responsibilities of the Customer Service Administrator : Responding to customer enquiries via phone, email, and live chat Providing accurate information and solutions to customers in a timely and professional manner Handling customer complaints and resolving issues effectively Processing customer orders and liaising with internal departments to ensure timely delivery Handling and reviewing export documentation to ensure compliance with regulations Updating customer records and maintaining detailed and accurate logs of interactions Stay informed about product details and updates to provide accurate information to customers Customer Service Administrator Requirements: Fluency in either French (both written and spoken) Excellent communication skills in English Previous experience in a customer service role Strong problem-solving abilities and attention to detail Ability to work in a fast-paced environment and manage multiple tasks simultaneously If you are enthusiastic about customer service and meet the above requirements, we would love to hear from you