Operations Manager - Cardiff - Hybrid based - Software Development company - £45,000 - £60,000 + Excellent benefitsThe business is an established and award winning supplier of digital business solutions to the public and private sectors. They focus on E-Commerce and Facility Management solutions with an impressive selection of clients.Whilst you don't need to have hands on technical experience it would be beneficial if you have worked in a similar role for a company in the digital or technology sector.Responsibilities:* Manage day to day activity of the technical team and project management team.* Manage all aspects of the development plan including tasks relating to various workstreams such as: client facing projects, Client Change Requests, internal fixes, large scale support cases, internal development work and potential incoming project work. Create and schedule these workstreams into a 6 month/1 year/18 month plan* Monitor and manage team members to ensure we are meeting targets and quality standards. Ie ensuring junior team members are support to successfully complete daily tasks and operations. Project team members are prepared to deliver training sessions that meet company quality standards, all documentation is created and shared with client.* Ensure teams are resourced accordingly by assessing current resource skills and capacity, monitoring against development plan. * Day to day HR responsibility for teams including holiday requests - agreeing with individual Tea...