Salary: 25,000.00 - 26,000.00 GBP Annual + Subject to experience
Schedule: Monday – Friday, 8 AM – 6 PM (Monday and Friday are our busiest days)
Job Description:
We are looking for a highly organized and customer–focused Payroll Customer Service Representative to join a team in Manchester. This is a remote position that offers a competitive salary of GBP 25,000 per annum. As a key member of our payroll team, you will play a vital role in ensuring our clients' payroll processes run smoothly and efficiently.
Key Responsibilities:
* Provide exceptional customer service to our clients, addressing inquiries and resolving payroll–related issues.
* Onboard and register new employees, ensuring accurate and timely completion of all necessary documentation.
* Assist in the processing of payroll, including calculating wages, deductions, and benefits.
* Respond to payroll queries from employees and clients via phone, email, and chat.
* Maintain up–to–date knowledge of payroll regulations and ensure compliance with company policies and legal requirements.
* Support the team in maintaining accurate payroll records and reports.
Qualifications:
* Previous experience in payroll.
* Strong attention to detail and excellent organizational skills.
* Ability to work independently and manage multiple tasks simultaneously.
* Proficient in Microsoft Office Suite and payroll software.
* Excellent communication skills, both written and verbal.
* Strong problem–solving abilities and a customer–centric mindset.
If you are a motivated individual with a passion for customer service and payroll, we would love to hear from you.
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