Job summary AIM OF THE ROLE: To be an efficient and flexible member of the insert laboratory name laboratory Team providing a quality service to Imperial College Healthcare NHS Trust. Please note, this is for future opportunities to join the Staff Bank for future shifts. Key working relationships : Good communication skills are essential, as the post holder is required to communicate effectively with Biomedical Scientists, Clinical Scientists, Clinicians and other healthcare providers and managers in and out of the Trust; other Trust Directorates including Estates, IT, Human Resource, Payroll, Occupational Health, Purchasing and Finance. Active participation in local and divisional laboratory meetings is expected. Additional relationships appropriate to the role may be required. Main duties of the job Key result areas: 1. Assist and support registered Healthcare Scientists in providing a professional laboratory service. 2. Contribute to the efficient and effective running of department and sections as appropriate. 3. Provides basic clinical technical services to patients that may include research and audit samples. About us We are absolutely committed to ensuring that our patients have the best possible experience within our hospitals. We are looking for people who are committed to delivering excellent patient care, whatever their role, and who take pride in what they do. We place a high value on treating all patients, customers and colleagues with respect and dignity, and seek people who strive for excellence and innovation in all that they do. We value all of our staff and aim to provide rewarding careers and benefits, fulfilling work environments and exciting opportunities. Date posted 15 April 2025 Pay scheme Agenda for change Band Band 3 Salary £15.26 a year Inclusive of holiday pay Contract Bank Duration 12 weeks Working pattern Full-time Reference number C9290-25-0472 Job locations Hillingdon Hospital Pield Heath Road Uxbridge Middlesex UB8 3NN Job description Job responsibilities MAIN TASKS AND RESPONSIBILITIES: 1. Communication and relationship skills 1.1 To demonstrate politeness, courtesy and sensitivity in dealing with patients/clients, visitors/relatives and colleagues, maintaining good customer relations. 1.2 Contribute towards sharing good practice within the department and Trust wide. 1.3 To promote a positive image of the Trust at all times. 1.4 To work cohesively with all members of the department team in ensuring that the very best services to patients are provided at all times. 1.5 Communicates any difficulties, problems, accidents or incidents affecting the department to a section leader/manager promptly. 1.6 Provides and receives routine information orally to inform work colleagues or external contacts e.g. other departments, G.P.s or visitors to the department. 1.7 Participates in departmental meetings and contributes to effective communication within the laboratory. 2. Responsibility- Scientific and Technical Duties 2.1 To work in a designated area of the department under the supervision of a section leader but may organize own work tasks or activities. 2.2 To understand and perform your work in accordance with the standard operational policies using basic theoretical knowledge. 2.3 Ensure that documentation is maintained to the Trust standard (including electronic records). 2.4 Be able to solve basic problems within work area and refer unresolved problems to a more senior member of staff. 2.5 To perform assigned laboratory tests under supervision. 2.6 To sort, label and aliquot specimens quickly and accurately and know how to follow policy on mislabelled and mislaid specimens. 2.7 Be able to prioritise urgent work. 2.8 To weigh and measure volumes and make up solutions accurately 2.9 To be able to process basic quality assurance on analysers and report findings to a more senior member of staff. 3. Responsibility- Policy and service 3.1 To demonstrate awareness and compliance with Trust policies and procedures such as sickness reporting, annual leave requesting, and departmental policies and procedures. 3.2 Be familiar with the Health and Safety policies of the Trust and the department and ensure that they are followed to maintain a safe working environment for all employees and visitors. 3.3 Report all incidents/complaints involving staff, patients and visitors to a Senior member of staff in accordance with Trust policies and assist in any investigations as required. 3.4 To ensure all NWL Pathology laboratory sites gain and maintain full accreditation/inspection status of National regulatory bodies including (but not restricted to): UK Accreditation Service (UKAS) Good Clinical Pathology Practice (GCSP) Medicines and Healthcare Products Regulatory Agency (MHRA) Human Tissue Authority (HTA) European Federation of Immunogenetics (EFI) 4. Responsibility- Financial and physical 4.1 Replace stocks of consumables and reagents when required and inform the section leader if back up stocks are low. 5. Responsibility Staff/ HR/ leadership, training 5.1 Participates in own 1:1 meetings and PDP development 5.2 Assists in training new staff members as appropriate and other staff on rotation. 5.3 In relation to knowledge, training and experience: the postholder would be expected to participate in on-going development activities, which will be a combination of instruction and practice. 6. Responsibility- Information resources 6.1 Undertake relevant training for electronic information systems in place & under development. 6.2 To have an active e-mail account 7. Responsibility- Patient/ Client Care 7.1 To enter patient information and some test results onto the laboratory information system. 8. Responsibility- Research and development 8.1 Participate in the collection of audit and research data as required. 9. Freedom to act 9.1 The postholder will generally work with supervision close by and within well-established procedures and practices. Standards and results will be set by a supervisor, but the post holder may have some freedom to organise their own work in order to achieve this. 10. Other Duties 10.1 To undertake any other duties commensurate with the grade as requested. Scope and Purpose of Job Description A job description does not constitute a term and condition of employment. It is provided only as a guide to assist the employee in the performance of their job. The Trust is a fast moving organisation and therefore changes in employees duties may be necessary from time to time. The job description is not intended to be an inflexible or finite list of tasks and may be varied from time to time after consultation/discussion with the postholder. ADDITIONAL INFORMATION Medical Examinations All appointments are conditional upon prior health clearance. Failure to provide continuing satisfactory evidence if required, e.g. of immunization, will be regarded as a breach of contract Equal Opportunities The Trust aims to promote equal opportunities. A copy of our Equality Opportunities Policy is available from the Human Resources department. Members of staff must ensure that they treat other members of staff, patients and visitors with dignity and respect at all times and report any breaches of this to the appropriate manager. Safeguarding children and vulnerable adults Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of specific duties relating to their role. Disclosure & Barring Service/Safeguarding Children & Vulnerable Adults Applicants for many posts in the NHS are exempt from the Rehabilitation of Offenders Act 1974. Applicants who are offered employment for such posts will be subject to a criminal record check from the Disclosure & Barring Service before appointment is confirmed. This includes details of cautions, reprimands and final warnings, as well as convictions. Further information can be found via: https://www.gov.uk/government/organisations/disclosure-and-barring-service. Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of specific duties relating to their role. Staff are obliged to disclose to the Trust during employment any pending criminal convictions, including cautions, and any other information relevant to the safeguarding of children or vulnerable adults. Professional Registration Staff undertaking work which requires professional registration are responsible for ensuring that they are so registered and that they comply with any Codes of Conduct applicable to that profession. Proof of registration must be produced on appointment and at any time subsequently on request. Work Visa/ Permits/Leave To Remain If you are a non-resident of the UK or EEA you are required to have a valid work visa and leave to remain in the UK, which is renewed as required. The Trust is unable to employ or continue to employ you if you require but do not have a valid work visa and/or leave to remain in the UK. NHS Constitution The NHS Constitution establishes the principles and values of the NHS in England. You should aim to maintain the highest standards of care and service, treat every individual with compassion and respect, take responsibility for the care you provide and your wider contribution, take up training and development opportunities provided, raise any genuine concern you may have about a risk, malpractice or wrongdoing at work, involve patients, their families and carers fully in decisions, be open if anything goes wrong and contribute to a climate where the reporting of, and learning from, errors is encouraged. You should view the services you provide from a patients standpoint and contribute to providing fair and equitable services for all. The above is a brief summary; you are encouraged to access the full document at: https://www.gov.uk/government/publications/the-nhs-constitution-for-england Dignity & Respect The Trust requires that you treat others with dignity and respect and that you do not harass or otherwise discriminate against any other member of staff, patient or visitor to the Trust or employees of any associated employers or contractors of the Trust on the grounds of race, colour, sex, age, disabilities, religious beliefs or sexual orientation. Confidentiality/Information Quality Assurance/Freedom of Information The post-holder must maintain confidentiality of information about staff, patients and health service business and be aware of the Data Protection Act (1984) and Access to Health Records Act (1990). As an employee of the Trust it is expected that you will take due diligence and care in regard to any information collected, recorded, processed or handled by you during the course of your work and that such information is collected, recorded, processed and handled in compliance with Trust requirements and instructions. Nonetheless the post-holder should be aware of the responsibility placed on employees under the Freedom of Information Act 2000 and is responsible for helping to ensure that the Trust complies with the Act when handling or dealing with any information relating to Trust activity. Risk Management All staff have a responsibility to report all clinical and non-clinical accidents or incidents promptly and when requested to co-operate with any investigation undertaken. Job description Job responsibilities MAIN TASKS AND RESPONSIBILITIES: 1. Communication and relationship skills 1.1 To demonstrate politeness, courtesy and sensitivity in dealing with patients/clients, visitors/relatives and colleagues, maintaining good customer relations. 1.2 Contribute towards sharing good practice within the department and Trust wide. 1.3 To promote a positive image of the Trust at all times. 1.4 To work cohesively with all members of the department team in ensuring that the very best services to patients are provided at all times. 1.5 Communicates any difficulties, problems, accidents or incidents affecting the department to a section leader/manager promptly. 1.6 Provides and receives routine information orally to inform work colleagues or external contacts e.g. other departments, G.P.s or visitors to the department. 1.7 Participates in departmental meetings and contributes to effective communication within the laboratory. 2. Responsibility- Scientific and Technical Duties 2.1 To work in a designated area of the department under the supervision of a section leader but may organize own work tasks or activities. 2.2 To understand and perform your work in accordance with the standard operational policies using basic theoretical knowledge. 2.3 Ensure that documentation is maintained to the Trust standard (including electronic records). 2.4 Be able to solve basic problems within work area and refer unresolved problems to a more senior member of staff. 2.5 To perform assigned laboratory tests under supervision. 2.6 To sort, label and aliquot specimens quickly and accurately and know how to follow policy on mislabelled and mislaid specimens. 2.7 Be able to prioritise urgent work. 2.8 To weigh and measure volumes and make up solutions accurately 2.9 To be able to process basic quality assurance on analysers and report findings to a more senior member of staff. 3. Responsibility- Policy and service 3.1 To demonstrate awareness and compliance with Trust policies and procedures such as sickness reporting, annual leave requesting, and departmental policies and procedures. 3.2 Be familiar with the Health and Safety policies of the Trust and the department and ensure that they are followed to maintain a safe working environment for all employees and visitors. 3.3 Report all incidents/complaints involving staff, patients and visitors to a Senior member of staff in accordance with Trust policies and assist in any investigations as required. 3.4 To ensure all NWL Pathology laboratory sites gain and maintain full accreditation/inspection status of National regulatory bodies including (but not restricted to): UK Accreditation Service (UKAS) Good Clinical Pathology Practice (GCSP) Medicines and Healthcare Products Regulatory Agency (MHRA) Human Tissue Authority (HTA) European Federation of Immunogenetics (EFI) 4. Responsibility- Financial and physical 4.1 Replace stocks of consumables and reagents when required and inform the section leader if back up stocks are low. 5. Responsibility Staff/ HR/ leadership, training 5.1 Participates in own 1:1 meetings and PDP development 5.2 Assists in training new staff members as appropriate and other staff on rotation. 5.3 In relation to knowledge, training and experience: the postholder would be expected to participate in on-going development activities, which will be a combination of instruction and practice. 6. Responsibility- Information resources 6.1 Undertake relevant training for electronic information systems in place & under development. 6.2 To have an active e-mail account 7. Responsibility- Patient/ Client Care 7.1 To enter patient information and some test results onto the laboratory information system. 8. Responsibility- Research and development 8.1 Participate in the collection of audit and research data as required. 9. Freedom to act 9.1 The postholder will generally work with supervision close by and within well-established procedures and practices. Standards and results will be set by a supervisor, but the post holder may have some freedom to organise their own work in order to achieve this. 10. Other Duties 10.1 To undertake any other duties commensurate with the grade as requested. Scope and Purpose of Job Description A job description does not constitute a term and condition of employment. It is provided only as a guide to assist the employee in the performance of their job. The Trust is a fast moving organisation and therefore changes in employees duties may be necessary from time to time. The job description is not intended to be an inflexible or finite list of tasks and may be varied from time to time after consultation/discussion with the postholder. ADDITIONAL INFORMATION Medical Examinations All appointments are conditional upon prior health clearance. Failure to provide continuing satisfactory evidence if required, e.g. of immunization, will be regarded as a breach of contract Equal Opportunities The Trust aims to promote equal opportunities. A copy of our Equality Opportunities Policy is available from the Human Resources department. Members of staff must ensure that they treat other members of staff, patients and visitors with dignity and respect at all times and report any breaches of this to the appropriate manager. Safeguarding children and vulnerable adults Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of specific duties relating to their role. Disclosure & Barring Service/Safeguarding Children & Vulnerable Adults Applicants for many posts in the NHS are exempt from the Rehabilitation of Offenders Act 1974. Applicants who are offered employment for such posts will be subject to a criminal record check from the Disclosure & Barring Service before appointment is confirmed. This includes details of cautions, reprimands and final warnings, as well as convictions. Further information can be found via: https://www.gov.uk/government/organisations/disclosure-and-barring-service. Post holders have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of specific duties relating to their role. Staff are obliged to disclose to the Trust during employment any pending criminal convictions, including cautions, and any other information relevant to the safeguarding of children or vulnerable adults. Professional Registration Staff undertaking work which requires professional registration are responsible for ensuring that they are so registered and that they comply with any Codes of Conduct applicable to that profession. Proof of registration must be produced on appointment and at any time subsequently on request. Work Visa/ Permits/Leave To Remain If you are a non-resident of the UK or EEA you are required to have a valid work visa and leave to remain in the UK, which is renewed as required. The Trust is unable to employ or continue to employ you if you require but do not have a valid work visa and/or leave to remain in the UK. NHS Constitution The NHS Constitution establishes the principles and values of the NHS in England. You should aim to maintain the highest standards of care and service, treat every individual with compassion and respect, take responsibility for the care you provide and your wider contribution, take up training and development opportunities provided, raise any genuine concern you may have about a risk, malpractice or wrongdoing at work, involve patients, their families and carers fully in decisions, be open if anything goes wrong and contribute to a climate where the reporting of, and learning from, errors is encouraged. You should view the services you provide from a patients standpoint and contribute to providing fair and equitable services for all. The above is a brief summary; you are encouraged to access the full document at: https://www.gov.uk/government/publications/the-nhs-constitution-for-england Dignity & Respect The Trust requires that you treat others with dignity and respect and that you do not harass or otherwise discriminate against any other member of staff, patient or visitor to the Trust or employees of any associated employers or contractors of the Trust on the grounds of race, colour, sex, age, disabilities, religious beliefs or sexual orientation. Confidentiality/Information Quality Assurance/Freedom of Information The post-holder must maintain confidentiality of information about staff, patients and health service business and be aware of the Data Protection Act (1984) and Access to Health Records Act (1990). As an employee of the Trust it is expected that you will take due diligence and care in regard to any information collected, recorded, processed or handled by you during the course of your work and that such information is collected, recorded, processed and handled in compliance with Trust requirements and instructions. Nonetheless the post-holder should be aware of the responsibility placed on employees under the Freedom of Information Act 2000 and is responsible for helping to ensure that the Trust complies with the Act when handling or dealing with any information relating to Trust activity. Risk Management All staff have a responsibility to report all clinical and non-clinical accidents or incidents promptly and when requested to co-operate with any investigation undertaken. Person Specification Experience Essential At least 6 months NHS laboratory experience or equivalent experience in the UK Person Specification Experience Essential At least 6 months NHS laboratory experience or equivalent experience in the UK Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Imperial College Healthcare NHS Trust Address Hillingdon Hospital Pield Heath Road Uxbridge Middlesex UB8 3NN Employer's website https://www.imperial.nhs.uk/ (Opens in a new tab)