Job Description
IT Support Technician - Gloucester - £24,000 to £30,000 pa
Acorn by Synergie is looking for a highly motivated IT Technician to join the existing IT Team within a fast-paced environment. The person will form an important and integral part of an expanding business.
This is a 37 hour a week job, based at the Gloucester office. Mon-Thurs 08.30-5pm Fri 08.30-4.30pm
with a 1-hour lunch break.
All applicants must be eligible for UKSC & NPPV3 clearances.
The Person:
* Enthusiastic.
* Engaging.
* Proactive, ambitious & forward-thinking person who is eager to grow their IT & technical
knowledge and be part of a supportive team.
* Team player who thrives in a collaborative environment.
Activity:
* After training - be the first point of contact for technical issues, managing troubleshooting
efforts and ensuring fast solutions.
* Managing Onboarding & Offboarding by facilitating a seamless IT setup for new starters and
handling the offboarding processes.
* Support employees with technology issues, hardware & software upgrades & office
equipment replacement.
* Maintain IT documentation - track tasks through a ticketing system and develop internal
user guides & trouble ...