The role of a Shift Manager is key in supporting the franchisee to ensure the store is run efficiently and profitably in accordance with the company policies and procedures. You will directly lead, coach and inspire all team members to ensure they provide total customer satisfaction and a great product at all times whilst controlling costs and building sales. We’re looking for someone with proven management experience, ideally gained in the food franchise, restaurant or hospitality sector. A Shift Manager role with GDK is rewarding and involves working flexible hours in a fun, team environment.
Restaurant SupervisorResponsibilities:
Responsible for the day-to-day operations and maintenance of store, supporting the General Restaurant Manager and development of food products and services as follows:
General Responsibilities
* Actioning the business performance of the restaurant set my the Restaurant Manager
* Actioning restaurant sales levels and profitability
* Actioningmarketing activities, such as promotional events and discount schemes.
* Preparing reports at the end of the shift/ week, including staff control, food control, wastage and sales.
* Creating and executing plans for departmental sales, profit and staff development.
Stock control
* Order or requisition food and other supplies needed to ensure efficient and continuous operation.
* Weekly/Daily ordering so as to ensure that stock levels are maintained and any special orders for functions etc are placed in a timely manner.
* Work with other Supervisors and Managers to coordinate all aspects of stock deliveries and keep accurate and up to date records.
* Inspect supplies, equipment, and work areas to ensure conformance to established GDK Standards
Training
* Provide staff training and ongoing support of staff members. Suitable training will be provided to the successful applicant.
* Ensure store staff are always well groomed and smart ready for work.
* Ensure storage areas are secure, neat and clean at all times, so as to maintain high standards of quality control, hygiene, sanitation, health and safety as per GDK policies.
* Maintain the food standard and presentation in accordance with GDK Standards,
* Ensuring the team is polite and efficient and provides excellent services at all times maintaining the exceptional GDK standard and quality.
* Meet and Greet’ customers whenever possible.
* Make sure the customers are enjoying their GDK meals and take action and investigate and solve to correct any customer queries or complaints.
* Thoroughly train staff regarding fire and safety procedures so as to be aware of all Health, Safety and Fire regulations and to abide by their terms. Be able to demonstrate proper and safe usage of all equipment.
Other Responsibilities
* Identify possible additional revenue opportunities
* Knowledge of ingredients and cooking methods if requested by a customer.
* Prepare duty rosters maintaining the cleanliness and hygiene procedures.
* Assist other staff where and when required.
* Ensure wastage is kept to a minimum
* Ability to work in a team and talent for motivating others, have excellent customer service skills and importantly the ability to remain calm under pressure
* Hold a basic Food Hygiene Certificate
* Conduct a daily staff briefing and ensure the staff is punctual and available for each shift.
* Monitor and record temperature of freezers and chillers every hour on the hour.
* Arrange any store maintenance when required.
* To support and adhere to the equal opportunities policy of the company
* Care in service to avoid accidents
* Ensure cash/credit card security
* To carry out any other reasonable duties within the overall function of the job.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
any further enquiries please don't hesitate to contact,
Apply for Shift Manager - Bicester, Oxfordshire
Already uploaded your CV? Sign in to apply instantly
Apply
First name Required
Last name Required
Email address Required
Upload your CV Required
Upload from your computer
Or import from cloud storage
Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB
All questions are required
Do you currently live and work in the UK with all documentation to prove this? Required
Yes
No
Add my CV to the searchable CV database and allow recruiters to find me
Email me jobs like this when they become available
All emails will contain a link in the footer to enable you to unsubscribe at any time.
When you create this job alert we will email you a selection of jobs matching your criteria. Our terms and conditions and privacy policy apply to this service and you can unsubscribe at any time.
By applying for a job listed on Leisurejobs you agree to our terms and conditions. To find out what personal data we collect and how we use it, please visit our privacy policy .
Never disclose any private information in response to a job advertisement or include on your CV any of the following: National Insurance number, driving licence number, passport number, bank / credit card details and date of birth. If you are ever asked to do this by a recruiter, please contact us .
#J-18808-Ljbffr