Job Description
As a Collections and Delivery Driver for DPD, you will play a crucial role in our operations, serving as the primary point of contact for our customers. Your responsibilities will encompass both the timely collection and delivery of parcels, as well as maintaining the highest standards of customer service.
Key responsibilities include:
1. Executing precise and punctual collections and deliveries in accordance with daily schedules.
2. Representing DPD with utmost professionalism during all customer interactions.
3. Efficiently managing a daily workload of approximately 50-60 stops within the designated area.
4. Adhering to all safety protocols and traffic regulations while operating a 7.5 tonne vehicle.
5. Participating in the loading process at the depot to ensure proper cargo arrangement.
6. Utilising provided equipment, such as the sack barrow/hand truck, to safely handle heavier items.
7. Maintaining accurate records of all collections and deliveries.
8. Promptly reporting any issues or discrepancies to the relevant supervisors.
9. Ensuring the vehicle is kept in optimal condition through regular checks and maintenance reporting.
This position demands a high level of responsibility, attention to detail, and commitment to excellence in service delivery. The successful candidate will be instrumental in upholding DPD's reputation for reliability and customer satisfaction.
Qualifications
Essential Qualifications:
* Valid 7.5T (C1) licence
* Driver Qualification Card (DQC)
* Certificate of Professional Competence (CPC) accreditation
Required Attributes:
The successful candidate must demonstrate:
* Commitment to delivering exceptional customer service
* Ability to meet strict deadlines and adapt to changing priorities
* Professionalism and positive demeanour in all interactions
* Strong problem-solving skills and ability to multitask efficiently
* Physical capability to lift, load, and carry parcels as required by the role
Additional Information
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
* Holiday trading
* Enhanced maternity and paternity package
* Free life assurance of 4 x salary on joining the pension scheme
* Health Kiosks visiting every location
* Vitality at Work
* Free On Site Parking
* Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
* Milestone Days off to celebrate with your family and friends
* For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today