A new management opportunity has arisen with our UK-based client, who specialise in cost and carbon estimating software solutions tailored for engineers and professionals in the construction and infrastructure sectors.
Have you got what it takes to succeed The following information should be read carefully by all candidates.
General Responsibilities
* Foster a collaborative and high-performing team culture, emphasizing effective communication and knowledge sharing.
* Ensure compliance with business processes and policies, including accurate time-sheeting.
Pre-Sales Responsibilities
* Collaborate with the sales team to understand customer needs, define solution proposals, and provide technical support throughout the sales process.
* Lead pre-sales activities, including managing data setup and delivering product demonstrations.
* Serve as a technical advisor to key prospects and customers, offering strategic insights into how our solutions address their business challenges.
* Attend customer meetings to assist in converting prospects into long-term customers.
* Partner with product, marketing, and Customer Success teams to keep the pre-sales team informed about product updates, customer feedback, and the competitive landscape.
* Continuously improve pre-sales processes, tools, and resources to enhance efficiency and effectiveness in supporting sales activities.
Implementation Responsibilities
* Develop comprehensive implementation plans, covering discovery, development, testing, and training phases.
* Oversee project delivery, ensuring projects are completed on time and within budget.
* Maintain detailed and up-to-date project flight plans for all UK-based projects, including implementation plans, resourcing, risk management, and action logs.
* Ensure all project artifacts are current, such as design documents, test plans, and training strategies.
* Manage customer escalations promptly and effectively.
* Build and maintain strong relationships with key customers, contributing to account management efforts.
* Upskill and mentor staff in consulting and project management to achieve high performance.
* Collaborate with other business units, such as finance and sales, and external suppliers to achieve business goals.
Team Management Responsibilities
* Cultivate a high-performing team culture by modeling desired behaviors.
* Ensure compliance with people management policies, including leave management, office attendance, and regular team communication.
* Plan and support individual staff development to align with career and organizational goals.
* Promote teamwork, efficiency, and effective communication within the team to deliver high-quality results.
Skills and Attributes
* Strong ability to build rapport with clients and collaborate effectively with internal teams.
* Analytical mindset capable of understanding complex problems, analyzing data, and delivering actionable recommendations.
* Highly organized, with excellent time management and prioritization skills.
* Exceptional verbal and written communication skills, focused on creating positive customer experiences.
* Self-motivated with a proactive, can-do attitude, contributing to team success.
Candidates must have right to work in the UK.
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